Server (Cocotte Bistro)

Spa William Gray; Ottawa; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join an award-winning hospitality group that has been providing friendly luxury for nearly 50 years! As a server, you will play a crucial role in delivering an outstanding dining experience by taking orders, serving food, and ensuring customer satisfaction. This position offers the chance to work in a dynamic environment where teamwork is valued. With a strong focus on employee development and recognition, you will have the opportunity to grow within a company that truly appreciates its staff. If you are passionate about providing excellent service and thrive in a fast-paced setting, this role is perfect for you.

Benefits

Group Insurance Plan

Group RRSP and DPSP

50% Employee Discount

Discounts with Business Partners

Employee Recognition Events

Career Development Opportunities

Qualifications

• Minimum of one year experience in food service is required.
• Excellent communication skills in both English and French are essential.

Responsibilities

• Set up the dining room and take customer orders.
• Ensure cleanliness of work areas and respond to customer requests.
• Perform billing and inquire about customer satisfaction.

Skills

Food Service Experience

Teamwork

Ability to Work Under Pressure

Organizational Skills

Communication Skills (English and French)

Job description

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Our establishments include Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Taverne Gaspar, Terrasse le Perché, Terrasse William Gray, Terrasse sur l’Auberge, and Terrasse-Jardin.

The server advises customers, takes orders and serves food and beverages in the dining room. More generally, he/she collaborates with the other members of the dining room team to provide customers with an outstanding gastronomic experience.

RESPONSIBILITIES:

1. Set up the dining room before service begins.
2. Advise customers and take orders.
3. Inquire about customer satisfaction at every opportunity.
4. Respond to customer requests.
5. Do the billing once the meal is finished.
6. Ensure cleanliness of work area, dining room and bathrooms.
7. Perform any other related duties necessary for the smooth running of the service.

QUALIFICATIONS:

1. Minimum of one (1) year experience in food service.
2. Strong interest in teamwork.
3. Ability to work under pressure.
4. Good organizational skills.
5. Availability to work evenings and weekends.
6. Excellent oral and written communication skills in English and French.

BENEFITS:

1. Group insurance plan.
2. Group RRSP and DPSP (Deferred Profit Sharing Plan).
3. 50% employee discount at all of our establishments for the employee and up to 3 guests.
4. Discounts with our business partners (transportation, wellness, leisure).
5. Company culture that values employees.
6. Employee recognition events.
7. Growing company with opportunities for career development and personal growth.

In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this.

As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.