Server Assistant | The Frederick

Chase Restaurant Group; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

A premier dining establishment in Toronto is seeking a Server Assistant to join their team. This role involves supporting the front-of-house team, ensuring guests have a seamless dining experience through attentive service. Candidates should have a strong passion for food and hospitality, with excellent communication skills. This position offers opportunities for growth within a collaborative and supportive team culture.

Benefits

Employee discounts on dining

Career growth opportunities

Mentorship from industry professionals

Supportive team culture

Qualifications

• Genuine passion for food and hospitality.
• Strong attention to detail with multitasking ability.
• Excellent verbal communication skills.

Responsibilities

• Assist with food running and service.
• Ensure water service and guest needs are met.
• Maintain equipment and station management.

Skills

Passion for food and hospitality

Attention to detail

Verbal communication skills

Job description

ABOUT US

The Chase Restaurant Group is excited to announce the opening of The Frederick, coming in Summer 2025. Known for The Chase, our renowned fine dining restaurant on the fifth floor of the historic Dineen Building, we are excited to introduce this new casual dining concept on the ground floor. We are a passionate team dedicated to hospitality, exceptional food, and creating memorable experiences. This new space will offer a welcoming, vibrant atmosphere where both regulars and new guests can enjoy outstanding service and quality dining.

ROLE SUMMARY

As a Server Assistant, you’ll be a key player in delivering top-tier service and supporting the front-of-house team to ensure guests have a smooth and enjoyable dining experience. You will assist with food running, provide attentive support to servers and bartenders, and maintain a high level of professionalism in a fast-paced environment. A solid knowledge of our menu, keen attention to detail, and the ability to stay composed under pressure are essential to success in this role.

KEY RESPONSIBILITIES

• Master the Menu: Have a thorough understanding of our culinary offerings and confidently describe each dish to guests.
• Support Service: Assist with food running, ensuring that orders are delivered accurately and promptly.
• Guest Service: Stay on top of water service and proactively assist guests to ensure a seamless experience.
• Maintain Equipment: Ensure polished plates, glassware, cutlery, and other essentials are always available for the team.
• Operational Excellence: Follow opening, closing, and all other standard operating procedures to maintain a smooth operation.
• Team Collaboration: Work closely with servers, bartenders, and kitchen staff to ensure all guest needs are met efficiently and effectively.
• Station Management: Ensure server stations are fully stocked and prepared for each service.
• Barback Duties: Assist bartenders with any necessary tasks to ensure the bar runs smoothly.
• Personal Presentation: Maintain high standards of personal hygiene and grooming, representing the brand with professionalism.

REQUIREMENTS

• A genuine passion for food and hospitality with a dedication to providing exceptional guest experiences.
• Strong attention to detail and the ability to juggle multiple tasks in a fast-paced environment.
• Excellent verbal communication skills and the ability to engage with guests and team members effectively.
• Flexible to work full-time hours, including days, nights, weekends and holidays as required.

WHY JOIN OUR TEAM?

• Career Growth: Opportunities to grow and advance within our expanding company.
• Perks: Employee discounts on dining at our restaurants.
• Mentorship & Development: Learn from experienced industry professionals to enhance your skills.
• Supportive Team Culture: Work with a passionate, collaborative team that values creativity, hospitality, and teamwork

The Chase Restaurant Group endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to candidates throughout the application and selection process.