Server Assistant - The Dorset

OLIVER & BONACINI; Toronto; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is looking for passionate Server Assistants to join their vibrant team. This role offers a unique opportunity to work in a dynamic environment where you will support servers by ensuring exceptional dining experiences for guests. Your responsibilities will include maintaining cleanliness, monitoring food quality, and assisting with food service. With a commitment to employee development and a strong focus on teamwork, this position is perfect for those who thrive in fast-paced settings and are eager to contribute to a memorable dining experience. Join a company that values diversity and offers numerous internal career opportunities.

Benefits

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount for all O&B locations

Employee referral program

Training and development opportunities

Access to health, dental and vision benefits

Qualifications

• Smart Serve Certification is mandatory for this role.
• High attention to detail and organization are essential.

Responsibilities

• Assist servers by ensuring tables are clean and well-prepared.
• Monitor food quality and presentation standards.
• Communicate effectively with servers and hosts.

Skills

Attention to detail

Organization

Ability to work under pressure

Professional urgency

Education

Smart Serve Certification

Job description

Located at The Well, The Dorset brings elevated British cooking and cocktails to Toronto’s King West neighbourhood. Inspired by Executive Chef Ryan Lister’s southwest English roots, The Dorset features both a buzzing main floor bar and proper streetside patio, as well as a refined upstairs dining room for a premium à la carte experience. Alongside exceptional contemporary U.K. fare, The Dorset's high-end bar program will serve superior gin cocktails, fine Scotch, seasonally inspired craft ales and recognizable French wines. We enthusiastically welcome seasoned, energetic and passionate individuals to apply to join our team today!

What's in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario and Quebec

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

THE DAY to DAY:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required
• FT/PT for AM & PM and weekend/holidays

Qualifications

• Smart Serve Certification a requirement
• High attention to detail, organization and ability to prioritize direction
• Ability to remain calm under pressure while working in a fast-paced environment
• Ability to maintain a level of professional urgency and momentum
• Must be able to navigate stairways, lift 30lbs or more, and remain on your feet for the duration of the shift.
• Must be available evening/weekends and holidays, late night.

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.