Server Assistant (Seasonal) - Biff's Bistro

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading hospitality group in Toronto is looking for Server Assistants to support the Front of House team. You'll ensure cleanliness, monitor food quality, and assist with food running in a fast-paced environment. Ideal candidates will have Smart Serve Certification and strong communication skills. This role offers a vibrant workplace and various employee benefits.

Benefits

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

Dining discount for O&B locations

Employee referral program

Training and development opportunities

Health, dental and vision benefits

Qualifications

• Smart Serve Certification is required.
• High attention to detail is essential.
• Ability to remain calm in a fast-paced environment.

Responsibilities

• Assist with food running ensuring accurate delivery.
• Monitor section cleanliness and food quality.
• Practice high level of floor awareness.

Skills

Smart Serve Certification

Attention to detail

Calm under pressure

Organizational skills

Strong oral communication skills

Job description

Company Description

At Biff’s, you’ll join a passionate, professional team dedicated to delivering warm, genuine service and classic French cuisine with a modern twist. From expertly crafted seasonal menus to our lively street-side terrace, every detail is designed to create an exceptional guest experience — and a vibrant, rewarding workplace for our staff. Whether you're behind the bar, in the kitchen, or on the floor, Biff’s offers an opportunity to grow, connect, and thrive in a fast-paced, hospitality-driven environment.

What's in it for you:

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The Day to Day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required
• FT/PT for AM & PM and weekend/holidays

Qualifications

• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Ability to stand and lift, carry up to 30lbs
• FT/PT for AM & PM and weekend/holidays
• Legally eligible to work in Canada

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.