Server Assistant, Part Time - Biff's Bistro

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Toronto is seeking a Server Assistant to support the service team in delivering exceptional guest experiences. Responsibilities include food delivery, table maintenance, and supporting overall cleanliness. Candidates must have Smart Serve Certification and attention to detail, and be able to work in a fast-paced environment. Flexible availability is required for evenings and weekends.

Benefits

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount for all locations

Employee referral program

Training and development opportunities

Access to health, dental, and vision benefits

Qualifications

• Valid Smart Serve Certification is a requirement.
• High attention to detail is crucial.
• Must remain calm in a fast-paced environment.

Responsibilities

• Assist Servers by delivering food promptly and accurately.
• Maintain cleanliness of assigned sections.
• Inspect and maintain table settings before guest arrival.

Skills

Attention to detail

Organizational skills

Strong oral communication

Ability to remain calm under pressure

Product knowledge

Education

Valid Smart Serve Certification

Job description

Company Description

Situated in a beautifully renovated space, Biff’s Bistro continues to delight guests with timeless favourites like steak tartare, duck confit, and steak frites. Whether you're stopping by for après-work cocktails, al fresco dining on our Front Street terrace, or a pre-show meal, Biff’s offers a classic French bistro experience in the heart of the city.

What's in it for you:

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage

O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec.

Job Description

Server Assistant

Server Assistants support the service team by ensuring all tables are properly set, clean, and fully stocked. With strong floor awareness and in-depth knowledge of menu offerings, they assist with food running and uphold presentation standards to enhance the overall guest experience.

Key Responsibilities

Guest Experience & Service Support

• Assist Servers by delivering food promptly and accurately—never auctioning off plates
• Provide informed answers about menu items, beverages, wine, and general restaurant information when needed
• Relay guest feedback or requests to Servers to support a positive and memorable dining experience

Operational Excellence

• Maintain cleanliness and organization of assigned sections, removing clutter and debris as needed
• Monitor food quality and presentation to ensure alignment with O&B standards
• Support Hosts and Servers by communicating table turnover and seating opportunities

Setup & Stocking

• Inspect and maintain table settings (mise en place) prior to guest arrival
• Ensure condiments are pre-portioned and cold storage is stocked with necessary items (milk, cream, butter, etc.)
• Follow all food safety and sanitation standards
• Empty garbage, change linen bags, and properly dispose of waste and recycling

Teamwork & Additional Duties

• Work collaboratively with the Front of House team to maintain smooth service flow
• Perform other duties as assigned by management

Qualifications

• Valid mart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and
• Flexible availability for evening, weekends, and holidays.

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.