Server Assistant - Jump

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 28,000 - 35,000; Full time

Job summary

A leading hospitality group is seeking a Server Assistant at their Toronto location. This role is integral in supporting Servers, ensuring food quality and presentation, and maintaining professionalism in a dynamic environment. Ideal candidates will possess strong communication skills and a keen attention to detail, ensuring guests have a memorable dining experience.

Benefits

Gratuity Sharing

Discounted gym membership

50% Dining Discount for all O&B locations

Training and development opportunities

Access to Health, Dental and Vision benefits

Qualifications

• Full availability is required.
• Smart Serve Certification is mandatory.
• Degree/Diploma in Hospitality is considered an asset.

Responsibilities

• Assist Servers with food running and monitor food quality.
• Maintain cleanliness of the section and ensure all materials are stocked.
• Communicate effectively to ensure a positive guest experience.

Skills

Attention to detail

Organizational skills

Communication skills

Education

Degree/Diploma in Hospitality

Smart Serve Certification

Job description

Company Description

Initially inspired by the bustle of a Manhattan café, Jump exudes an irresistible energy and a classic style, paired with distinctive modern notes. This vibrancy is brought to life by the sky-high glass atrium, dramatic lighting elements, striking liquor display, warm palette, signature New York-style bar and hidden-gem courtyard patio.

Jump offers rich, honest, and flavourful food and showcases modern North American cuisine with Italian influences. Subtly reinventing classic favourites, such as handmade pasta and excellent cuts of meat, Jump is dedicated to using the finest, freshest ingredients and serving delicious food.

What's in it for you?

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The Day to Day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required

Qualifications

• Full availability
• A Degree/ Diploma in Hospitality or equivalent considered an asset
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum

Additional Information

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **