Server Assistant - Biff's Bistro

OLIVER & BONACINI; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking enthusiastic Server Assistants to join their dynamic team. In this role, you'll support the Front of House Management Team by ensuring tables are impeccably set and maintaining cleanliness throughout the dining area. You'll engage with guests, assist with food running, and uphold high standards of food quality and presentation. This position offers a vibrant work environment where you can thrive while providing exceptional service. Join a company that values diversity and offers numerous internal career opportunities across multiple locations in Canada.

Benefits

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount for all O&B locations

Employee referral program

Training and development opportunities

Access to health, dental and vision benefits

Qualifications

• Smart Serve Certification is required for this position.
• Must have high attention to detail and organizational skills.

Responsibilities

• Assist Servers by ensuring tables are clean and properly set.
• Monitor food quality and presentation standards.
• Communicate effectively with team members to enhance guest experience.

Skills

Attention to detail

Ability to remain calm under pressure

Organizational skills

High level of product knowledge

Ability to take direction

Education

Smart Serve Certification

Job description

In a newly renovated space as we welcome back guests to indulge in Biff's Bistro favorites like steak tartare, duck confit and steak frites, après work cocktails, al fresco dining on our Front street terrace, pre-show dining, and more!

What's in it for you:

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The Day to Day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required
• FT/PT for AM & PM and weekend/holidays

Qualifications

• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.