Server Assistant - Alchemy

Auberge du Pommier; Edmonton; On-site; CAD 30,000 - 40,000; Full time

Job summary

Auberge du Pommier in Edmonton is seeking a Server Assistant to support Servers by ensuring table readiness and maintaining high food and beverage standards. Ideal candidates should possess a hospitality diploma and Smart Serve Certification, along with strong organizational skills and a commitment to cleanliness.

Qualifications

• Smart Serve Certification required.
• Ability to remain calm under pressure in a fast-paced environment.
• High level of product knowledge.

Responsibilities

• Assist with food running and monitor cleanliness of section.
• Ensure condiments are pre-portioned and fridges stocked.
• Follow all food safety standards and systems.

Skills

Attention to Detail

Organizational Skills

Product Knowledge

Education

Degree / Diploma in Hospitality

Job description

Located on the fifth floor of the JW Marriott hotel in Edmonton’s ICE District, Alchemy features an intimate indoor cocktail bar and lounge, as well as a large heated patio overlooking Rogers Place. Serving up handcrafted libations and next-level bar snacks, Alchemy’s menu is composed of a curated collection of both vintage and modern cocktails, highlighting a mix of classic recipes, traditional techniques, unexpected flavours, and avant-garde accents and

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

THE DAY to DAY :

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear / clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required
• FT / PT for AM & PM and weekend / holidays

Qualifications

• A Degree / Diploma in Hospitality or equivalent considered an asset
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum