Server Assistant - Aera

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 30,000 - 50,000; Full time

Job summary

An upscale flagship restaurant is seeking dedicated team members to provide exceptional dining experiences. You will play a key role in ensuring guests receive attentive service while maintaining high standards of cleanliness and food quality. This dynamic position offers opportunities for both full-time and part-time shifts, catering to your availability. Join a renowned hospitality company that values its employees and provides numerous perks, including health benefits and employee discounts. If you thrive in a fast-paced environment and are passionate about hospitality, this is the perfect opportunity for you.

Benefits

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount for all O&B locations

Employee referral program

Training and development opportunities

Access to health, dental and vision benefits

Qualifications

• 6+ months of experience in a similar role is required.
• Smart Serve Certification is mandatory for this position.

Responsibilities

• Answer questions about food, beverages, and restaurant services.
• Monitor cleanliness and ensure food quality and presentation standards.

Skills

Attention to detail

Organizational skills

Oral communication skills

Ability to remain calm under pressure

Product knowledge

Education

Smart Serve Certification

Job description

Company Description

Located on the 38th floor of The Well, this upscale flagship restaurant features a cocktail bar, sushi counter, and luxuriously appointed dining room and rooftop terrace overlooking the city. Paying homage to 21st century American cooking, the menu highlights a seasonal raw bar, a handsome selection of steaks and chops, and inventive twists on classic comfort food. With the goal of giving each and every guest a truly memorable dining experience, our team is passionate about providing polished, attentive, and intuitive hospitality at every turn.

What's in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario and Quebec

Job Description

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required
• FT/PT for AM & PM and weekend/holidays

Qualifications

• Prior proven experience in a similar position for at least 6 months
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Full availability

** We thank all applicants for their interest in Oliver & Bonacini; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.