Server Assistant

The Drake; Central Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a vibrant hospitality brand that celebrates culture and community! As a Server Assistant, you'll be part of a dynamic team focused on delivering exceptional guest experiences. This role offers an opportunity to engage with guests, assist in food service, and contribute to a welcoming atmosphere. With a commitment to inclusiveness and diversity, this position is perfect for those eager to learn and grow in the hospitality industry. Enjoy competitive compensation, benefits, and unique perks as you embark on a rewarding career path with us.

Benefits

Competitive Compensation

Benefits Package

Training Programs

Unique Perks

Qualifications

• 1-2 years of experience in a customer service role, ideally in Food + Beverage.
• Energetic and willing to be active in a fast-paced environment.

Responsibilities

• Deliver food orders accurately and rapidly to guests.
• Assist servers with table setting and ensure food safety standards.
• Act as the contact point between Front of House and Back of House.

Skills

Customer Service

Food and Beverage Knowledge

Communication

Multi-tasking

Teamwork

Education

High School Diploma

Job description

The Drake has been a part of the community and our guests’ lives since 2004.Celebrating its 20thanniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. To this day, we’re the destination for the curious. At The Drake, we celebrate emerging music and art, serve food and drinks that reimagine the classics, and inspire our team and guests to embrace fresh perspectives.We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine, personal, memorable and embraces the energy of discovery. We value honesty and spontaneity because that's the stuff of real connection and believe that hospitality is an act of care. The Drake Hotel (Toronto), Drake Devonshire Inn (Wellington, Prince Edward County), and Drake Motor Inn (Wellington, Prince Edward County) are each reflective of their respective neighbourhoods as inclusive hubs for unique and diverse experiences through art, culture and hospitality with great seasonal menus, a robust cocktail list, carefully curated curiosities, and genuine hospitality excellence for all.

Working with The Drake means that you will have the opportunity to work alongside like-minded individuals in an inclusive, entrepreneurial, and team-oriented environment. As someone who is curious, collaborative and a continuous learner, you’ll have limitless opportunities to make an impact and to be recognized for it. We are looking Server Assistants to join our Front of House team! They are positive, energetic food enthusiasts, who are motivated to creating a genuine + unique experience for our guests!

Responsibilities :

• Deliver food orders from the kitchen to guests’ rooms and tables rapidly and accurately
• Expedites food orders rapidly and accurately
• Act as the contact point between Front of the House and Back of the House teams
• Assist servers with table setting by placing and removing appropriate tableware, eating utensils and napkins
• Ensure food is served in accordance with safety standards
• Describe components of the dish to guests
• Check in with customers and take additional orders or refill water, as needed
• Answer guests’ questions about ingredients and menu items

Requirements

• 1-2 years of experience in a customer service role (Food + Beverage an asset)
• Good opportunity for an enthusiastic applicant looking to enter the hospitality industry
• Energetic and willingness to be active in the workplace, completing tasks that are both physical and repetitive
• Ability to communicate, multi-task and work as part of a team or independently
• Posses and / or is eager to develop Food and Beverage knowledge and hospitality experience
• Must have flexible availability to work morning, evening, late-night and weekends

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation, benefits package, training programs and other unique perks, as part of joining our team.

The Drake Devonshire is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers, and immigrant persons; two-spirit, LGBT2Q+ and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.