Server

Holt, Renfrew & Co.; Vancouver; On-site; CAD 25,000 - 34,000; Part time

Benefits offered by this job

Employee discount

Health & dental benefits

Tuition assistance

Pension matching

Continuous learning and development

Job summary

Holt Renfrew & Co. in Vancouver is seeking a part-time server to take and deliver guest orders, describe daily specials, and ensure accuracy and satisfaction across meals.

Fully bilingual in French and English with a high school diploma is preferred; the role offers a competitive hourly wage, employee discount, benefits, pension matching, and opportunities for growth within a fashion-driven environment. Applicants should thrive in a fast-paced setting and uphold health and safety standards.

Qualifications

• High School Diploma required or preferred.
• 2–3 years of experience in a similar capacity.
• Fully bilingual in French and English.

Responsibilities

• Confirms daily specials and provides detail information on ingredients.
• Records client’s choices and relays same to kitchen.
• Recalls orders accurately and delivers correct food items to clients.
• Upsells beverages, coffees and desserts as appropriate.
• Handles all customer service concerns graciously, referring difficult issues to the Manager / Executive Chef.

Skills

Bilingual French and English

Customer service experience

Education

High School Diploma

Job description

## ServerApply: 737 Dunsmuir Street, Vancouver, BC: Part time: Posted Yesterday: R2000711607Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.**Server**The **Server** defines services our customer by taking and delivering food orders.**Specific responsibilities include (but are not limited to) the following:*** Confirms daily specials and provides detail information on ingredients as required* Records client’s choices and relays same to kitchen* Recalls orders accurately and delivers correct food items to clients* Graciously and unobtrusively ensures client satisfaction with meals* Ensures that clients know about new items on the menu* Recommends wine and beverage pairings with assistance of bartender* Recommends side dishes to compliment main courses* Up-sells beverages, coffees and desserts as appropriate* Handles all customer service concerns graciously, referring difficult issues to the Manager / Executive Chef* Comply with all Health & Safety policies and requirements**The ideal candidate:*** High School Diploma* 2-3 years previous experience in similar capacity* Fully bilingual in French and English**The measures of success:*** Contribution to financial objectives* Individual objectives linked to the achievement of department goals* Feedback from internal and external clients **Serveur(euse)**Le(la) **serveur(euse)** prend les commandes des clients et sert ces derniers.**Les responsabilités spécifiques comprennent ce qui suit, sans toutefois s’y limiter :*** Informe les clients des spéciaux du jour et fournit des détails sur les ingrédients composant les mets, si nécessaire.* Prend les commandes des clients et les transmet au personnel de la cuisine.* Se rappelle aisément les commandes des clients et sert les mets demandés.* S’assure de façon courtoise de la satisfaction de la clientèle quant à la nourriture.* S’assure d’informer les clients des nouveaux mets au menu.* Suggère un vin ou une boisson pour accompagner la nourriture, avec l’aide du(de la) serveur(euse) de bar.* Suggère des accompagnements pour le plat principal.* Vend des boissons, des cafés et des desserts de qualité supérieure, lorsque approprié.* Gère toutes les préoccupations des clients avec courtoisie et fait appel au(à la) directeur(trice) / chef de cuisine pour tout problème délicat.* Se conforme à toutes les politiques et exigences de santé-sécurité.**Le(la) candidat(e) idéale) possède:*** Diplôme d’études secondaires* De 2 à 3 années d’expérience préalable dans un poste similaire* Parfaitement bilingue en français et en anglais**L’évaluation du succès :*** Contribution aux objectifs financiers* Objectifs individuels liés à la réalisation des objectifs du service* Rétroactions des clients internes et externes*Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.*Hiring Range / Échelle salariale à l’embauche :$18.25 - $25.25 / 18,25$ - 25,25$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.