Server

Gateway Casinos and Entertainment Limited; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading gaming and entertainment company in Canada is seeking a dynamic Lounge Server to provide outstanding guest experiences in a fast-paced environment. The ideal candidate will have at least two years of experience in a casual dining restaurant, strong customer service skills, and knowledge of food and beverage. This role offers flexibility with work hours and opportunities for career advancement in a fun, supportive atmosphere.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Discounts on travel, tech, food, beverage, and fitness

Development and training opportunities

Qualifications

• Minimum two years experience in a high-volume restaurant.
• Cash handling experience using POS or cashier register.
• Preferred training in tourism, promotion, or events.

Responsibilities

• Maintain expert knowledge of products, events and promotions.
• Take orders, expedite and serve food and beverages within time guidelines.
• Participate in promotional activities, including events and social media.

Skills

Communicating with guests

Cash handling

Public speaking

Customer service

Food and beverage knowledge

Education

Serving It Right (BC)

Food Safe Level 1 certificate

Job description

Description

Position at Playtime Casino

Job Type: Casual/ Part-Time/ Full-Time
Job Rate: $17.85 per hour

Do you like chatting and interacting with guests? Know how to have fun on the job, work well under pressure, juggle multiple demands in a team setting?

If you like the flexibility of working evenings and weekends, in a fast-paced dining room. Put yourself in the heart of the action.

Gateway is seeking a dynamic, outgoing and energetic Server who loves to create buzz and excitement, as well as provide an outstanding and personalized guest experience. As a Lounge Server, you will increase guest loyalty by building a client network and promoting events and products. You can manage the needs of guests with a smile, bring stellar listening skills and create a warm, comfortable dining experience guests will remember.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Maintains and demonstrates expert knowledge of products, events and promotions.
• Takes orders, expedites and serves food and beverages accurately within time guidelines.
• Participates in promotional activities including social media, events and photo sessions.
• Introduces or presents live entertainment as required.

What You Bring

• Two years or more experience in a similar high-volume restaurant (casual dining) environment.
• Cash handling experience using POS system or cashier register.
• Tourism, promotion, marketing, entertainment or event training experience preferred.
• Serving It Right (BC).
• World Host / Super Host certificate or other similar customer service programs preferred.
• Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
• Food Safe Level 1 certificate.
• Effective public speaking skills and presence.
• Ability to carry up to 30 pounds, specifically a fully loaded serving tray.
• Knowledge of specialty food and beverage items.
• Successful In-house testing on knowledge of specialty food and beverage items.
• Successful In-house testing on service delivery and promotional ability.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.

Get to Know Gateway

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms.

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.