Server

Four Points by Sheraton Kelowna Airport; Kelowna; On-site; CAD 32,000 - 48,000; Full time

Job summary

An established industry player is seeking enthusiastic Servers to join their dynamic team at a premier restaurant. This role involves providing exceptional service, demonstrating knowledge of food and beverages, and ensuring a welcoming atmosphere for guests. Ideal candidates will have previous experience in a high-volume setting, a passion for hospitality, and a commitment to teamwork. With a focus on staff recognition and development, this is an exciting opportunity to grow in a supportive environment while enjoying exclusive perks and benefits. Join a team that values fun and excellence in service!

Benefits

Extended Health and Dental Benefits

Worldwide accommodation and dining discounts

Employee discounts on accommodations and dining

Focus on staff recognition and team building

Room for growth and development

Qualifications

• 1+ years of serving experience in a high-volume establishment preferred.
• Strong communication skills and ability to multitask in a fast-paced environment.

Responsibilities

• Demonstrate knowledge of food and beverage service standards.
• Assist guests with inquiries and ensure a clean work environment.
• Follow health and safety policies and perform various duties as assigned.

Skills

Interpersonal Skills

Customer Service

Knowledge of Fine Dining

Multitasking

Communication Skills

Education

Serving It Right Certification

Job description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Gulfstream Restaurant located at the Four Points by Sheraton - Kelowna Airport is currently looking for Servers.

We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees from the bus loop at UBCO!

What will you be doing?

• Demonstrate a complete knowledge and understanding of the sequence of service, food and beverage service standards, and all other service standards
• Have full and complete knowledge of all menus
• Ability to answer any guest question about food items, beverages and wines in an informative and helpful way
• Be aware of all cashiering procedures and the handling of all payment methods
• Understand and follow all POS procedures and policies
• Communicate all service requirements to the respective crew members in an efficient and effective way
• Ensure that all work areas and stations are kept clean and tidy at all times
• Perform all opening, side and closing duties as well as all daily and weekly duties to the set standards
• Understand how to operate all the equipment used in the restaurant and to protect all assets in the restaurant and in the hotel
• Assist all guests (internal and external) with any enquiries or requests in a pleasant, helpful manner
• Actively participate in and follow all health and safety policies and procedures
• Other duties as assigned

What are we looking for?

• 1+ year's of previous Serving experience within an upscale high-volume establishment is preferred
• Basic knowledge of fine dining and regional wines and beverages
• Excellent interpersonal skills and a team player attitude
• Team player, with willingness to learn new concepts and ideas
• Valid Serving It Right certification
• Passion for food, beverage and providing excellent customer service
• Strong oral and written communication skills with the ability to multitask
• Ability to stand and be on your feet for long periods of time

Perks:

• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Marriott brands
• Employee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport)
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development

Don't miss this exciting opportunity to join our Four Points family!