Server

Sienna Senior Living; Central Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

An established industry player in senior living is seeking a dedicated Dining Room Server to enhance the dining experience for residents. In this full-time role, you will be responsible for providing exceptional hospitality-style service while ensuring compliance with health and safety standards. Join a purpose-driven organization that values teamwork, diversity, and continuous growth. This position offers a competitive salary, benefits, and a welcoming culture that empowers team members to make a meaningful impact in the lives of seniors. If you are passionate about delivering excellent service and supporting the well-being of others, this opportunity is perfect for you.

Benefits

Competitive salary

Health & Dental benefits

Share Ownership and Reward Program

Employee Share Purchase Plan

Continuous learning and growth

Welcoming culture

Qualifications

• Must have Smart Serve or Serve It Right designation and 1 year of dining service experience.
• Effective verbal and written English communication skills required.

Responsibilities

• Support hospitality-style dining service and maintain cleanliness standards.
• Assist with food preparation and promote a la carte sales.

Skills

Customer Service Skills

Effective Communication

Teamwork

Independence

Education

Smart Serve designation

Safe Food Handling Certification

Job description

Server - Full Time, including every other weekend

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

If this resonates with you, please keep reading:

What Sienna Offers:

We are a purpose-driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard, and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal, and professional needs:

1. A competitive salary and vacation package
2. Health & Dental benefits program
3. Share Ownership and Reward Program (SOAR)
4. Employee Share Purchase Plan with company match
5. Continuous learning and growth to equip you with the skillset needed to succeed and take on new challenges
6. A welcoming culture that values diversity and differing perspectives, experiences, and beliefs

What You’ll Be Doing:

Reporting to the Food and Beverage Manager or designate, the Dining Room Server is accountable to support all aspects of hospitality-style dining room service to meet the needs of the Residents in accordance with legislative requirements and organization standards.

1. Responsible for all aspects of hospitality-style dining service utilizing the Ready, Set, Serve Program as it applies to the serving areas, setting, serving, and cleaning tables;
2. Assists with the preparation and presentation of food under the direction of the Chef;
3. Practices and maintains established standards for cleanliness and sanitation throughout all aspects of food preparation and service as required by the health department;
4. Promotes and tracks a la carte and wine service sales in accordance with prescribed procedures;
5. Complies with all provincial regulations, established food and beverage department policies and procedures, and ORCA standards to ensure the department is tour-ready;
6. Participates in drills to prepare for emergencies and attends all education sessions in relation to emergency preparedness;
7. Works in accordance with the organization’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.

What You Need to Know:

1. Must have the Smart Serve designation OR Serve It Right (SIRS) designation (for Saskatchewan locations) and one year of experience in dining room service;
2. Ability to work independently and/or as a member of a team;
3. Safe Food Handling Certification preferred;
4. Experience working with seniors and knowledge of the aging process is an asset;
5. Proven customer service skills to work with residents of various cultural backgrounds;
6. Effective verbal and written English communication skills required.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.