Senior UX Designer (Temporary 6 months)

Intact Financial Corporation; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A financial services company in Ontario is seeking a Behavioral Scientist to enhance marketing strategies through behavioral insights. The role involves applying quantitative methods to improve user experiences and drive business outcomes. Candidates should possess a Master's or PhD in related fields and at least three years of relevant experience. This opportunity includes a hybrid work model that balances remote and in-person interactions.

Benefits

Hybrid work model

Support for physical and mental health

Dynamic workplace learning ecosystem

Community Impact program

Qualifications

• 3+ years of experience in a similar role.
• Ability to communicate specialized information understandably.
• Analytical, curious, and creative mindset.

Responsibilities

• Leverage behavioral science concepts for business goals.
• Execute user research focusing on quantitative methods.
• Produce in-house behavioral models to influence customer behavior.

Skills

Quantitative research methods

Statistical analysis

Data analysis using SPSS, R, Python, Excel

Effective communication

Team collaboration

Education

Master’s or PhD in Psychology or related field

Job description

Do you have a keen interest in how people behave and make decisions? Are you an expert at infusing organizations with behavioral insights? Are you looking to improve the lives of millions of Canadians? We've got the perfect opportunity for you!

What you’ll do here :

As a Behavioral Scientist, you will integrate behavioral science into our marketing strategies, optimizing for business and user outcomes. Reporting to the Manager, Behavioural Science, your main responsibilities are to :

• Leverage behavioural science concepts to achieve our business goals, identify new opportunities, and find innovative ways to deliver exceptional experiences.
• Apply behavioural science to all aspects of projects, including statistical testing, data modeling, and final report and presentations.
• Develop intervention strategies and produce tangible solutions in collaboration with other teams.
• Produce in-house behavioural models to help understand and influence customer behaviours.
• Execute user research, with a strong focus on quantitative methods, including randomized controlled trials.
• Apply statistical analysis and interpret data to generate actionable insights related to business outcomes, customer needs, and patterns of behaviour.
• Maintain deep familiarity with academic literature, emerging trends, and recent achievements in Behavioural Science to develop new hypotheses.
• Work closely with different teams (Design, Analytics, Data Lab) to produce recommendations and inform design solutions.
• Promote and infuse behavioural science across the organization.

What you bring to the table :

• Master’s or PhD strongly preferred in Psychology and its subdisciplines such as cognitive, organisational & industrial, or social psychology, in Behavioural Economics, Human Factors / Human Computer Interaction or related field.
• At least 3 years of experience in a similar role.
• Ability to communicate highly specialized information in an understandable manner.
• Expertise in quantitative research methods, including statistical analysis.
• Proficiency in data analysis using relevant tools (e.g., SPSS, R, Python, and Excel).
• Analytical, curious, and creative.
• A team player who thrives in a collaborative environment and can provide and receive constructive feedback.
• Proactive, comfortable working within a self-directed culture and navigating ambiguity.
• An effective communicator, engaging presenter, and compelling storyteller.
• Comfortable interacting at different levels in the organization, from peers to senior management.
• No Canadian work experience required, but must have authorization to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

LI-Hybrid

What we offer

• Our hybrid work model provides the balance between working from home and in-person interactions.
• Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team :
• Inspiring leaders and colleagues who will lift you up and help you grow
• Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues
• A dynamic workplace learning ecosystem with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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