Senior UX Designer

Dawninfotek; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

Dawninfotek in Toronto, Canada is seeking a Senior UX Designer to lead end-to-end design initiatives, including user research, service design, and stakeholder collaboration. You will drive design direction and ensure consistency with digital service standards.

The role emphasizes developing reusable patterns, communicating concepts through wireframes and prototypes, and promoting best practices across teams. Experience with accessibility and design systems is valued.

Qualifications

• 3-5 years of UX design experience including interaction, UI, information, and graphic design.
• 3-5 years in service design with workshops, research sessions, analyses, and guiding design direction.

Responsibilities

• Oversee end-to-end design projects including user research and service design.
• Lead primary and secondary user research; document journeys, personas, and segmentation.
• Develop and communicate design concepts via wireframes, prototypes, and user flows to meet digital standards.

Skills

UX design

User research

Service design

Stakeholder engagement

Performance measurement

Design collaboration

Tools

Figma

Adobe XD

InVision

Job description

Senior UX Designer

Responsibilities:

1. Design: Oversee end-to-end design projects, including user research, UX design, and service design initiatives, developing innovative solutions to meet user and business needs.
2. User Research and Analysis: Lead both primary and secondary user research, document customer journeys, personas, and segmentation, and analyze user behaviors using both qualitative and quantitative methods.
3. Service Design: Develop and communicate design concepts through wireframes, prototypes, user flows, ensuring designs meet digital service standards and leveraging reusable patterns.
4. Stakeholder Engagement: Collaborate with business and technology stakeholders to align business and user goals, offering expert advice and managing vendor and stakeholder consultations.
5. Performance Measurement: Implement performance metrics and gather user feedback to drive continuous improvement and iteration of design.
6. Standards and Best Practices: Promote and oversee the adoption of design tools, methodologies, and standards to ensure consistency and quality across deliverables.

Key Qualifications:

• Experience:
  • 3-5 years in UX Design with expertise in interaction design, user interface design, information design, and graphic design.
  • 3-5 years in service design, including workshops, research sessions, analysis, and delivering design direction.
• Skills:
  • Strong technical understanding of design integration with technology solutions.
  • Excellent analytical, strategic thinking, and industry knowledge related to digital design and service delivery.
  • Proficiency with UX design tools (e.g., Figma, Adobe XD, InVision).
  • Strong leadership, communication, and collaboration skills to engage stakeholders and drive projects.
• Desirable:
  • Expertise in Agile methodology and accessibility standards.
  • Familiarity with emerging technologies (e.g., AI, VR/AR) and project management.
  • Experience in creating and maintaining design systems and designing for multiple platforms.