Senior US Business Immigration Program Manager

Vialto; Toronto; Hybrid; CAD 70,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

Hybrid office locations

Job summary

Vialto is seeking a Manager of American Business Immigration to lead a team delivering high-quality U.S. business immigration filings for large clients.

You will own day-to-day operations, coach staff, and partner with attorneys and stakeholders to drive operational excellence. You will oversee complex filings (H-1B, L-1, TN, O-1, PERM, I-140, AOS), manage client programs, and champion automation and new tools to improve workflows and the client experience.

Qualifications

• 6–8 years in U.S. employment-based immigration with progressive responsibility.
• 2+ years leading or mentoring teams.
• Deep working knowledge of high-volume NIV/IV processes including PERM and adjustment of status.
• Proficiency with immigration case-management systems and reporting tools.
• Executive-ready written and verbal communication.

Responsibilities

• Lead a team of Analysts and Senior Associates to manage workload and priorities.
• Coach, QA reviews, and career development support for staff.
• Develop training on U.S. immigration processes and best practices.
• Maintain playbooks, templates and knowledge resources.
• Oversee complex filings and ensure compliance with policies and regulators.
• Serve as operational lead for client accounts with SLA management and reporting.
• Drive SOPs and continuous improvement to enhance efficiency.

Skills

Executive communication

Drafting/review skills

Leadership

Stakeholder management

Process improvement

Education

Paralegal certificate or university degree

Tools

Immigration case-management systems

Reporting tools

Job description

Vialto is seeking a Manager of American Business Immigration to lead a team delivering high-quality U.S. business immigration filings for large clients.

You will own day-to-day operations, coach staff, and partner with attorneys and stakeholders to drive operational excellence. You will oversee complex filings (H-1B, L-1, TN, O-1, PERM, I-140, AOS), manage client programs, and champion automation and new tools to improve workflows and the client experience.