Senior Underwriter, Ovation

Aviva Canada; Markham; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and bonus

Retirement savings

Health benefits

Flexible work model

Professional development support

Job summary

A leading insurance company in Canada is seeking a skilled underwriter for its High Net Worth team. This role involves managing risk decisions, cultivating relationships, and ensuring underwriting accuracy. The ideal candidate will possess over 5 years of experience in property insurance and excellent judgment in risk assessment. A competitive salary between $60,000 and $90,000 along with a rewarding benefits package is offered, including a hybrid work model and opportunities for professional development.

Qualifications

• 5+ years of High Net Worth property insurance experience.
• Excellent judgement in risk selection and ability to substantiate underwriting decisions.
• Strong relationship-building and active listening skills.

Responsibilities

• Deliver outstanding service with a focus on first-contact resolution.
• Analyze data, pricing, and coverage for Ovation customers.
• Build and strengthen broker relationships.

Skills

High Net Worth property insurance experience

Risk selection judgement

Relationship-building

Outstanding communication

Analytical skills

Negotiation abilities

Time management

Education

CIP or CRM designation

Tools

Salesforce

Aviva Broker Portal

Five9

Job description

Overview

Experience Aviva Indvidually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Experience Aviva Indvidually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

Join our High Net Worth underwriting team and help shape exceptional experiences for our broker partners and customers.

In this role, you’ll be a trusted advisor, confidently managing risk decisions while fostering strong relationships that drive profitable growth and underwriting excellence.

What You’ll Do

• Deliver outstanding service with a focus on first-contact resolution.
• Apply critical thinking and challenge the status quo to continuously improve underwriting practices.
• Analyze data, pricing, and coverage to tailor solutions for Ovation customers.
• Build and strengthen broker relationships to position Ovation as the preferred market for profitable partnerships.
• Negotiate coverage and premiums while maintaining underwriting discipline and profitability.
• Maintain a high level of underwriting accuracy and product knowledge across multiple lines of business.
• Prepare new business quotes and handle endorsements, renewals, and inspections.
• Review and interpret reports, including claims histories and driver abstracts.
• Navigate multiple systems including Aviva Broker Portal, Salesforce, Five9, and other web-based tools.
• Prioritize tasks effectively to meet deadlines and deliver results.
• Represent Ovation with integrity in all interactions with brokers, team members, and stakeholders.
• Commit to ongoing learning - enhancing both technical expertise and soft skills.

What You’ll Bring

• 5+ years of High Net Worth property insurance experience (underwriting or brokerage).
• Excellent judgement in risk selection and the ability to develop sound business cases to substantiate your underwriting decisions
• Knowledge of competitor wordings or appetite is an asset
• Strong relationship-building skills with the ability to engage professionally and collaboratively.
• Active listening skills to understand broker and customer needs and deliver tailored solutions.
• Outstanding communication skills - both written and verbal.
• Proven analytical, negotiation, and decision-making abilities.
• Strong time management and organizational skills with a proactive mindset.
• Comfort working in a hybrid environment with demonstrated productivity.
• CIP or CRM designation (completed or in progress).

What You’ll Get

• The salary band for this position ranges from $60,000 to $90,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Hybrid flexible work model.
• Outstanding career development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.