Senior Underwriter, Commercial Lines

Intact; Vancouver; Hybrid; CAD 87,000 - 107,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid work model

Extra days off (up to 5)

Wellbeing and telemedicine benefits

Employee Share Purchase Plan

Guaranteed income for life

Job summary

Intact is seeking a Commercial Lines Senior Underwriter to join our growing team in a hybrid role based in Vancouver or Victoria. The position requires a minimum of 5–7 years in commercial lines underwriting and the CIP designation is preferred; strong broker relationships and leadership strengths are essential.

You will assess risks, provide quotes, and help guide underwriting strategies while fostering productive broker partnerships.

Qualifications

• 5–7 years of commercial lines underwriting experience.
• CIP designation preferred.
• Strong customer service skills and ability to negotiate.
• Ability to handle complex risks.
• Must be eligible to work in Canada.
• Excellent written and verbal communication skills.

Responsibilities

• Develop long-term broker relationships through exemplary service and participation in broker visits and industry events.
• Assess and evaluate moderate to complex risks and provide quotes, renewals, and policy changes with innovative solutions.
• Coach and mentor teammates to enhance underwriting knowledge and broker relationships.
• Lead process improvements to increase efficiency and align with best practices.
• Ensure regional underwriting service, production and profitability targets are met.
• Apply pricing and underwriting guidelines within authority limits.
• Quote, negotiate, and authorize acceptance of new business, renewals, and endorsements within authority.
• Arrange reinsurance when required.
• Collaborate with brokers, reinsurers and colleagues to foster partnerships.
• Utilize policy systems for inquiries, filings, underwriting and rating.

Skills

Commercial underwriting

Broker relationship management

Negotiation

Mentoring

Microsoft Office

Communication

Travel

Education

Chartered Insurance Professional (CIP) designation

Tools

Microsoft Office

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary Range (but Not Limited To)

87,200 - 106,600

Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance)

10%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About The Role

Join Intact's innovative Commercial Lines Underwriting team and contribute to the success of Canada's largest P&C insurer. Use state-of-the-art technology to streamline broker collaboration and enhance risk assessment. Handle diverse files, build strong broker relationships, and work alongside industry leaders. You'll shape future decisions through impactful projects, using advanced tools to hone your technical skills. We are committed to sustainable growth, climate change adaptation, and maintaining excellent broker partnerships. Enjoy flexible work arrangements, endless learning opportunities, and a supportive culture that champions inclusivity and career growth. Join us in shaping the future and growing your career.

We're looking for a Commercial Lines Senior Underwriter to join our growing team! This position can be located in our Vancouver or Victoria office. This role is a permanent full-time hybrid position that requires a minimum of 2 days per week working in your assigned office.

What You’ll Do Here

• Develop long-term and meaningful relationships with brokers by providing legendary service and participating in broker visits, field underwriting, insurance industry functions, and marketing events.
• Assess and evaluate moderate to complex risks, analyzing requests for quotes, renewals and policy changes and recommend innovative solutions.
• Coach and mentor team members to develop their technical underwriting knowledge and to enhance broker relationships.
• Help shape the future of Commercial Lines Underwriting by providing creative solutions on process or workflow improvements to increase efficiency and elevate best practices
• Provide leadership to ensure that the regional underwriting service, production and profitability levels are achieved.
• Apply effective pricing and underwriting strategies in accordance with Company guidelines and personal underwriting authority limits.
• Within your level of authority, quote, negotiate, sell, and authorize the acceptance of moderate to complex new business, renewals, and endorsements to develop and retain profitable business according to the business plan established for the department.
• Arrange reinsurance if and when required.
• Work closely to develop and maintain positive business partnerships with brokers, reinsurers and co-workers.
• Use the computer system for policy inquiry, electronic filing, underwriting and rating transactions.
• Some travel is required.

What You Bring To The Table

• Minimum 5 to 7 years of commercial lines underwriting experience
• Chartered Insurance Professional (CIP) designation preferred
• Care for people by being supportive, providing candid feedback and recognizing performance
• Maintain an expert and current understanding of all relevant Commercial Underwriting Guides and instructions related thereto
• Demonstrate the ability to handle complex risks
• Awareness of local community conditions and insurance issues
• Superior organization and demonstrated ability to handle multiple priorities and deadlines
• Exemplary and proactive customer service skills to identify needs, effectively negotiate, and provide tailored solutions to brokers
• Great communication skills (both written and verbal)
• Strong negotiating skills and business savvy
• Initiative and ability to work under pressure
• Sound knowledge of Microsoft Office products and computer tools
• No Canadian work experience required however must be eligible to work in Canada

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.