Senior Telecommunications Advisor

Desjardins; Montreal West; On-site; CAD 90,000 - 120,000; Full time

Job summary

Desjardins is seeking a Senior Telecommunications Advisor to enhance their network infrastructure and IT solutions. In this role, you will mentor team members, design robust systems, and ensure alignment with business objectives. Ideal candidates will possess strong technical skills and a collaborative mindset.

Qualifications

• Experience in telecommunications and network management.
• Strong understanding of IT security, data performance, and automation.
• Proven mentoring and team collaboration skills.

Responsibilities

• Design and evolve network infrastructure solutions.
• Mentor team members and document technical solutions.
• Analyze and implement operational improvements.

Skills

Network infrastructure design

SD-WAN

Cloud solutions

Automation

Security best practices

Education

Bachelor's degree in Computer Science or related field

Job description

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• As a senior telecommunications advisor, you play a pivotal role in the design, administration, and evolution of network infrastructure (SD-WAN, Meraki, Arista, Cloud, etc.) at Desjardins. You help to ensure the continuous delivery of robust IT solutions, then monitor their quality, security, and performance. You serve as a mentor and point of contact, supporting the team as they adopt best practices in architecture, automation, security, and operations. You work closely with architects, developers, and partners to align solutions with business objectives. More specifically, you will be required to :
• Act as an architectural and operational expert, guide the team as they adopt new technology, encourage skills development, and improve delivery speed.
• Serve as a technical mentor, document solutions, and maintain a sustainable knowledge base.
• Help analyze, design, develop, test, and use IT products while applying best practices in security, data, and performance.
• Co-create with architects and business partners to ensure solutions are aligned with organizational objectives.
• Identify and make recommendations on operations that can be automated, then help implement technological solutions to optimize operations.
• Handle major incidents, proactively monitor IT environments, and help write post-mortems.
• Provide high-level support for complex incidents, maintain relationships with suppliers, and coordinate technological updates.
• Translate client needs into technical solutions, draw up action plans, coordinate their implementation, and assess the impact of changes.
• Design or adapt processes and tools to enhance operational efficiency, security, and stability.

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