Senior Technical Program Manager

Marqeta; Ontario; Remote; CAD 104,000 - 131,000; Full time

Job summary

Marqeta seeks a Senior Technical Program Manager to lead large-scale initiatives in their Technology and AI division. This role emphasizes driving and reporting on transformational programs that modernize Marqeta's online services, with a focus on data, infrastructure, and disaster recovery. The position offers flexibility while contributing to impactful projects that enhance service efficiency and reliability.

Benefits

Multiple health insurance options

Flexible time off

Retirement savings program with company contribution

Equity in a publicly-traded company

Monthly stipend for remote work

Annual development support budget

Family-forming benefits

Up to 20 weeks of Parental Leave

Qualifications

• 5+ years experience managing technical programs or projects in online services.
• Strong communicator, able to work across time zones.
• Change agent focused on progress over perfection.

Responsibilities

• Drive and own process, data, and technology transformations.
• Manage risks, schedules, and blockers, facilitating problem-solving.
• Define success metrics and use data to drive improvements.

Skills

Communication

Problem-solving

Agile methodologies

Education

Bachelor's degree in Computer Science or STEM

Job description

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This range is provided by Marqeta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

104,200.00 / yr - $130,200.00 / yr

Additional compensation types

Annual Bonus and RSUs

Technical Program Managers (TPMs) play a critical role at Marqeta in leading large-scale initiatives across our product and technology organizations. TPMs structure and oversee programs from inception to launch and ongoing delivery, ensuring better workflows and more effective communication. They work closely with executives and key company stakeholders to drive critical programs and activities across the company.

Marqeta’s Technology and AI division provides common online services infrastructure, engineering pipelines, observability, cybersecurity, compliance, data platforms and analytics, artificial intelligence, and more – thousands of live service instances on two continents processing hundreds of millions of transactions, moving billions of dollars on behalf of hundreds of millions of cardholders. As a Senior Technical Program Manager in this division, you are responsible for driving and reporting on a portfolio of transformational programs delivering outcomes that modernize and uplift all of Marqeta’s online services. You will drive and own process, data, and technology transformations across agile engineering functions and collaborate / partner with other organizations within Marqeta. You will partner with leadership teams to drive strategy, in addition to helping to plan, organize, and work with teams to execute the vision for our key initiatives.

We work Flexible First. This role can be performed remotely anywhere within Ontario Canada or British Columbia Canada. We’d love for you to join us!

The Impact You’ll Have

• Provide excellent technical program management driving a portfolio of technical programs and projects to deliver and evolve Marqeta’s online services
• Particular impacts in one or more of the following areas :
• Data & AI / ML : overseeing the engineering work to evolve our constellation of data platform services keeping them secure, compliant, reliable, scalable and cost-efficient.
• Disaster Recovery : driving dozens of engineering teams to make our services resilient and rapidly recoverable following the highest risk scenarios
• Infrastructure : accelerating the modernization of Marqeta’s services’ shared compute infrastructure, engineering pipelines, observability & monitoring, data center evolution and more
• Develop and leverage strong partnerships for transformation while remaining agile to respond to changing business needs
• Proactively work with key stakeholders to identify the highest priority Initiatives
• Define and execute communication plans to report each program across multiple stakeholders in Marqeta including executive-ready reporting
• Manage risks, schedules, and blockers, facilitating problem-solving for the team
• Validate assumptions, define success metrics, and use data to drive strategic improvements
• Suggest improvements to TPM standards to enhance PMO service quality
• Use scrum and agile practices to boost initiative delivery across engineering teams

Who You Are

• 5+ years experience managing technical programs or projects involving the engineering, delivery, and operations of online services
• Familiarity with modern cloud-based services technologies
• Understanding of modern SSDLC (Secure Software Development Life Cycle) practices including OWASP top 10 defense
• Knowledge of fundamental modern practices for ongoing delivery of high-availability online services
• 5+ years of technical program management experience
• Strong communicator, able to work independently across time zones
• Skilled at navigating ambiguity and seeing the big picture to drive success
• Confident in working with diverse teams, including executive sponsors
• Proven track record of delivering complex, cross-functional projects
• Pragmatic problem-solver, resourceful, and action-oriented
• Change agent with a focus on progress over perfection
• 3+ years of experience in one or more of the following areas :
• Data & AI / ML : experience in large-scale data services, including technologies such as Airflow, Snowflake, Kafka and Change Data capture platforms;
• Disaster Recovery : experience in fundamental practices including DR planning, DR playbooks, DR testing, and resilience investments
• Infrastructure : experience and expertise in S-SDLC, modern service engineering & CI / CD practices and technologies, and ongoing service operation practices;

Nice To Haves

• Experience in electronic payments and accounting systems
• 2+ years of software engineering experience or equivalent training
• A Bachelor's degree in Computer Science or a STEM degree
• Project management (PMP) certification
• Experience in high-growth companies

Your Manager

• Paul Klemond, Senior Director, Technical Program Management

Typical Process

• Application Submission
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits (CAN)

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is : 104,200 - 130,200 .

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution
• Equity in a publicly-traded company
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Project Management

Financial Services and Software Development

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