Senior Technical Product Manager - Archive Services

T-Net British Columbia; Vancouver; Hybrid; CAD 130,000 - 150,000; Full time

Job summary

A leading tech company based in Vancouver is seeking an experienced Senior Technical Product Manager to oversee product features and lead complex initiatives. You will collaborate with agile teams, influencing enterprise clients across various industries. Candidates should have over 6 years of experience in program management and strong communication skills.

Benefits

Comprehensive health benefits

Paid sick days

Subsidized meal program

Annual vacation days

Qualifications

• 6+ years of experience in technical program or product management.
• Hands-on experience with backend services and APIs.
• Ability to manage cross-team initiatives effectively.

Responsibilities

• Lead complex initiatives from roadmap to delivery.
• Collaborate with various teams to manage the product backlog.
• Facilitate daily stand-ups, backlog refinement, and sprint planning.

Skills

Technical program management

Requirement elicitation

Agile methodologies

Communication with C-level executives

Education

Degree in Engineering or Computer Science

Job description

Senior Technical Product Manager - Archive Services

Global Relay Communications Inc.

Overview

Global Relay is seeking an experienced Senior Technical Product Manager (TPM) to join our Archive Product Management team. In this role, you'll own specific components and features of the Archive portfolio that drive platform scalability, availability, and resilience across our message ingestion and enrichment pipeline.

Your role

As a Senior TPM, you will collaborate closely with agile teams, fellow Product Managers, UX, and customer-facing teams to deliver on the product roadmap—bringing forward new initiatives and impactful features through the full development cycle. Your work will directly influence enterprise clients across industries such as finance, insurance, healthcare, and energy.

Senior TPMs lead large, complex initiatives spanning multiple teams, guiding early requirement discovery and analysis, translating them into releases, epics, user stories, and acceptance criteria. You will work with Team Leads, Architects, and UX/UI to ensure high-quality design outcomes. You will actively participate in (and often lead) agile ceremonies—refining backlogs, planning sprints, accepting completed stories, tracking progress, and managing release activities such as documentation and training.

Responsibilities

• Delivery of components / features in alignment with strategy and the broader roadmap for Reporting.
• Lead large complex initiatives from roadmap to delivery with minimal support & guidance from product managers.
• Strong requirement elicitation, analysis, domain modelling, use case modeling, workflow design, and documentation skills.
• Recognized as a go-to expert and natural leader within your product line.
• Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts.
• Understand the design, business logic, and technical architecture of platform components and their interactions across the platform.
• Identify and coordinate cross-component dependencies throughout the development process.
• Presentations to the team, the business, C-level, and customer stakeholders.
• Collaborate with Product Management, Sales, Support, clients, and other TPMs to manage their component backlog and contribute to the product roadmap.
• Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase.
• Facilitate daily stand-ups, backlog refinement, sprint planning, demos, retrospectives, and other team meetings with agile teams.
• Support Product Management, Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities.

About you

• 6+ years of experience as a technical program/product manager or product owner.
• Hands-on experience with backend services and APIs.
• Ability to communicate effectively with technical, business, and C-level executives.
• Strong requirement development & management skills (elicitation, analysis, use case modeling, workflow, documentation, etc.).
• Experience leading cross-team initiatives and collaborating with stakeholders across the organization.
• Experience with Agile and Scrum development methodologies.
• Experience planning, monitoring, and reporting on project status for multiple initiatives/teams.
• Experience with enterprise software and Software-As-A-Service (SaaS).
• Degree in Engineering, Computer Science or related technical field.

Nice to have's

• Experience as a software developer/engineer.
• Experience implementing and overseeing APIs.
• Experience with distributed architectures & systems.
• Experience with large-scale performance and scalability.

Compensation

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our in-house culinary team.

British Columbia - Base salary range

$130,000 - $150,000 CAD

What you can expect

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive mentoring, coaching, and support to reach your career goals, work with diverse, talented colleagues, and contribute to a culture that rewards perseverance and hard work.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We encourage flexible work arrangements in our hybrid model.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.