Senior Technical Product Manager - Archive Services

Global Relay; Vancouver; Hybrid; CAD 130,000 - 150,000; Full time

Job summary

A tech-driven company in Vancouver is seeking a Senior Technical Product Manager to lead product initiatives and drive platform improvements. This role requires extensive experience in technical program management, strong collaborative skills, and a background in backend services. Competitive compensation includes annual salary ranging from CAD 130,000 to CAD 150,000, alongside comprehensive benefits and a hybrid work model.

Benefits

Comprehensive health benefits

Subsidized meal program

Paid sick days

Parental enhancement program

Corporate bonuses

RRSP contribution matching

Qualifications

• 6+ years of experience as a technical program/product manager.
• Hands on experience with backend services and APIs.
• Ability to communicate effectively with technical and business stakeholders.
• Strong requirements development and management skills.
• Experience leading cross-team initiatives.

Responsibilities

• Responsible for delivery of product components/features.
• Lead large complex initiatives from roadmap to delivery.
• Collaborate with teams to manage backlogs and product roadmaps.
• Facilitate agile ceremonies and support the release process.

Skills

Technical program management

Backend services

Communication skills

Agile methodologies

Cross-team collaboration

Education

Degree in Engineering or Computer Science

Job description

Overview

Global Relay is seeking an experienced Senior Technical Product Manager (TPM) to join our Archive Product Management team. In this role, you'll own specific components and features of the Archive portfolio that drive platform scalability, availability, and resilience across our message ingestion and enrichment pipeline.

You'll collaborate closely with agile teams, fellow Product Managers, UX, and customer-facing teams to deliver on the product roadmap - bringing forward new initiatives and impactful features through the full development cycle. Your work will directly influence enterprise clients across industries such as finance, insurance, healthcare, and energy.

Senior TPMs play a key role in delivering the product roadmap, partnering with Product Managers to ensure priorities are clear, achievable, and strategically aligned. They reliably lead large, complex initiatives that often span multiple teams. Responsibilities include guiding early requirement discovery and analysis, translating them into releases, epics, user stories, and acceptance criteria. Senior TPMs also work hand-in-hand with Team Leads, Architects, and UX / UI to ensure high-quality design outcomes.

Day-to-day, TPMs actively participate in (and often lead) agile ceremonies - refining backlogs, planning sprints, accepting completed stories, tracking progress, and managing key release activities such as documentation and training.

Your responsibilities

• Responsible for delivery of components / features in alignment with strategy and the broader roadmap for Reporting.
• Lead large complex initiatives from roadmap to delivery with minimal support & guidance from product managers.
• Strong requirement elicitation, analysis, domain modelling, use case modeling, workflow design, and documentation skills.
• Recognized as a go-to expert and natural leader within your product line.
• Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts.
• Understand the design, business logic, and technical architecture of their platform components, and how those components interact with the rest of the platform.
• Identify and coordinate cross-component dependencies throughout the development process.
• Proven ability and success at presenting to the team, the business, C-level, and customer stakeholders
• Collaborate with Product Management, Sales, Support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap.
• Collaborate with other TPMs, Architects, UI / UX, and Team Leads to drive requirements through the design phase.
• Facilitating daily stand-ups, backlog refinement, sprint planning, demos, retrospectives, and other team meetings with your agile team(s).
• Support Product Management, Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities.

Qualifications

• 6+ years of experience as a technical program / product manager or product owner.
• Hands on experience with backend services and APIs
• Ability to communicate effectively with technical, business, and C-level executives.
• Strong requirement development & management skills (elicitation, analysis, use case modeling, workflow, documentation, etc.)
• Experience leading cross-team initiatives and collaborating with stakeholders across the organization
• Experience with Agile and Scrum development methodologies.
• Experience planning, monitoring, and reporting on project status for multiple initiatives / teams
• Experience with enterprise software and Software-As-A-Service (SaaS).
• Degree in Engineering, Computer Science or related technical field.

Nice to have

• Experience as a software developer / engineer
• Experience implementing and overseeing APIs
• Experience with distributed architectures & systems
• Experience with large scale performance and scalability

Compensation

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees\' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include : Paid sick days, maternity / parental enhancement program, corporate bonuses, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range

130,000—$150,000 CAD

What you can expect

At Global Relay, there\'s no ceiling to what you can achieve. It\'s the land of opportunity for the energetic, the intelligent, the driven. You\'ll receive the mentoring, coaching, and support you need to reach your career goals. You\'ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you\'ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it\'s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work / life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit .