Senior Technical Product Manager, API Platform & Integrations (Remote)

MarkiTech; Toronto; Remote; CAD 100,000 - 125,000; Full time

Job summary

A leading telecom software company in Toronto is seeking a Senior Technical Product Manager to lead the development of their external API platform. This role involves collaborating closely with engineering teams and directly engaging with telecom customers to ensure seamless integration. The ideal candidate has over 5 years of experience in technical product management, with a strong background in API platforms and microservices design. This position offers remote work flexibility, along with a competitive salary and benefits package.

Benefits

Competitive salary

Generous benefits

Remote work flexibility

Qualifications

• 5+ years in technical product management with API platforms.
• Hands-on experience in event-driven architectures and microservices.
• Familiarity with customer onboarding and SaaS experience required.

Responsibilities

• Define, build and evolve our external API platform.
• Own product delivery for event-driven interfaces.
• Collaborate with Engineering to deliver extensible API services.

Skills

Technical product management

API platforms

Collaboration with Engineering teams

Agile methodologies

Developer experiences

Telecom systems

Microservices

RESTful API design

Job description

Our company is a SaaS business on a mission to make telecoms a breeze.

We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.

As part of our company—one of the world’s largest Internet services companies—it is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!

The Opportunity :

We’re looking for a Senior Technical Product Manager to lead the evolution of our external integration framework — the core set of APIs and event-driven services that power how customers and partners connect with our platform.

This is a critical role focused on designing and delivering a best-in-class API-as-a-Service experience. You’ll work closely with our Engineering teams to shape the external interface of our platform, while also engaging directly with Telecom customers to ensure successful onboarding and real-world usage. You'll also help lead efforts to align our platform with Telecom industry-standard API initiatives like TM Forum Open API and GSMA CAMARA.

What You’ll Do :

• Define, build and evolve our external API platform, enabling seamless, secure, and scalable integrations for customers and partners.
• Own product delivery for event-driven and service-oriented interfaces, including webhooks, event streams, orchestration layers, and partner-facing services.
• Collaborate with Engineering teams to scope, define, and deliver extensible API services — balancing platform vision with real-world needs.
• Serve as a key liaison between customer delivery teams and product development — ensuring smooth onboarding, integration, and customization.
• Lead the definition of service orchestration capabilities that coordinate internal and external interactions across the platform.
• Drive product discovery with customers and partners to ensure our integration experience meets their systems, processes, and use cases.
• Help guide adoption of industry frameworks like TM Forum Open API and GSMA CAMARA , working cross-functionally to bring alignment with emerging standards.
• Define success metrics and drive outcomes that improve developer experience, reduce integration friction, and increase time-to-value.

What You Bring :

5+ years in technical product management, ideally working on API platforms, developer tooling, or complex system integrations.

Hands-on experience collaborating with Engineering teams on event-driven architectures, microservices, and RESTful API design.

Familiarity with customer onboarding, delivery, and post-sales technical support — especially in a SaaS or enterprise setting. (SaaS experience must)

Strong product instincts backed by technical fluency — you can translate platform complexity into clear, compelling value for customers.

Proven ability to gather feedback, prioritize strategically, and deliver iteratively in Agile environments.

Passion for clean, intuitive developer experiences and well-documented APIs.

Experience with telecom systems and standards is a plus , but not required.

Familiarity with TM Forum Open API and GSMA CAMARA efforts is a strong bonus — or interest in leading these efforts.

Why You’ll Love This Role :

You’ll be at the center of shaping how external users interact with a modern telecom platform — creating meaningful impact for developers, partners, and customers alike. You’ll also have the chance to lead standard-setting work and help create a world-class API ecosystem.

The base salary range for this position may vary on a number of factors including, but not limited to : location, experience and qualifications. We believe in a total rewards offering that includes fair compensation and generous benefits.

Want to know more about what we stand for? We care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

Kindly apply here for a faster response.

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