Senior Technical Manager of Networking & DNS Infrastructure

BlueCat; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

BlueCat, Toronto-based, is seeking a Technical Manager to lead the DNS Resolver team within the Horizon Platform. This hands-on leadership role involves guiding architectural direction while staying close to implementation and mentoring engineers.

You will collaborate with Product Management and Release Management to plan, scope, and deliver new capabilities, ensuring performance, reliability, and maintainability of cloud-managed services.

Qualifications

• Strong software engineering background; contribute to architecture, design reviews, and code reviews.
• Experience managing software developers or providing technical/people leadership.
• Strong networking fundamentals; TCP/IP and HTTP/S.
• Excellent written and verbal communication with technical and non-technical stakeholders.
• Experience designing, building, or integrating REST APIs and backend services.
• Experience with AWS; Azure or GCP is a plus.
• DNS experience is an asset but not required.
• Experience with Kubernetes or other cloud-native platforms.
• 7+ years in software development, ideally in systems, networking, or performance-sensitive software.

Responsibilities

• Lead the Resolver engineering team and guide architectural decisions while mentoring engineers.
• Plan, scope, estimate, and deliver the team's work with Product/Release Management.
• Participate in feature design and translate product requirements into technical solutions.
• Stay close to implementation through design reviews, code reviews, and debugging.
• Contribute to codebase when appropriate and maintain high engineering quality.
• Coordinate triage of customer-reported issues with Customer Care and other teams.
• Build relationships across engineering, Product, Release Management, and BlueCat.

Skills

Team leadership

Architecture & design

Mentorship

Rust/Go/Java

Docker/Kubernetes

Cloud platforms (AWS/Azure/GCP)

REST APIs

Networking fundamentals (TCP/IP, HTTP)

Concurrency & performance

Communication

Cross-team collaboration

Tools

Docker

Kubernetes

Rust

Go

Java

Job description

• The DNS Resolver team develops and maintains one of BlueCat's core DNS products for the BlueCat Horizon Platform: a high-performance DNS server written in Rust with integrations to AWS, Azure, and GCP, supported by cloud-based services for configuration and control
• We are looking for a Technical Manager to lead a team of software developers ranging from junior through Staff level. This is a hands‑on technical management role for someone who wants to stay close to the architecture and implementation while also taking responsibility for the growth of the engineers on the team
• You will lead the Resolver engineering team and work closely with Product Management, Release Management, and other engineering teams to plan and deliver new capabilities. You'll be responsible for the mentorship, performance, and career development of your direct reports, helping them achieve their best while identifying and removing roadblocks for the team
• You will be expected to understand the systems the team owns well enough to participate meaningfully in architecture and design discussions, review technical approaches, help investigate difficult problems, and contribute to the codebase when appropriate. You will work closely with senior engineers on architectural direction while helping the team make sound technical decisions and maintain a high standard of engineering quality
• A major focus of the role will be the evolution of Resolver's cloud management services and their migration onto the Horizon platform
• Manage, mentor, and support the career development of software developers from junior through Staff level
• Work with Product Management and Release Management to plan, scope, estimate, and deliver the team's work
• Participate in feature design and help translate product requirements into practical technical solutions
• Work with senior engineers to guide architectural decisions and the evolution of Resolver and its supporting services
• Maintain a strong focus on software quality, maintainability, performance, and sound architecture
• Stay close to the implementation through design reviews, code reviews, debugging, and occasional code contributions
• Help the team design and maintain performance-sensitive and concurrent software
• Coordinate the technical investigation and triage of customer‑reported issues, working with Customer Care and other teams as needed
• Build strong working relationships across engineering, Product, Release Management, and other parts of BlueCat
• Represent the Resolver team in cross‑team discussions and make sure its technical needs, dependencies, and accomplishments are understood
• Help the team balance delivery of new functionality with technical debt, reliability, and longer‑term architectural improvements

Strong software engineering background and the ability to participate credibly in architecture, design, code review, and technical problem-solvingExperience managing software developers or providing substantial technical and people leadershipStrong understanding of computer networking fundamentals, including TCP/IP and HTTP/SStrong written and verbal communication skills, with the ability to work effectively with both technical and non-technical stakeholdersExperience designing, building, or integrating REST APIs and backend servicesComfortable working with a team that includes both office-based and fully remote engineersExperience with concurrent, mission critical and performance-sensitive softwareExperience with AWS is preferred; Azure or GCP experience is also usefulExperience with DNS is an asset but is not requiredExpertise with Docker and containerized applicationsExpertise with Rust, Java, or Go. Rust experience is strongly preferredExperience working with Kubernetes or other cloud‑native platforms7+ years of software development experience, ideally including work on systems, networking, distributed systems, or other performance-sensitive software