Senior Technical Business and AI Analyst

Heitech Software Solutions; Cambridge; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a Senior Technical Business and AI Analyst to join their team in the Kitchener-Waterloo region. This role involves evaluating business processes and implementing AI solutions to enhance operational efficiency. You will work with high-profile clients, developing actionable recommendations and collaborating with internal teams to drive meaningful change. The company values creativity and innovation, offering a dynamic environment where your contributions can lead to significant advancements in technology and business practices. If you are passionate about transforming businesses and thrive in a forward-thinking atmosphere, this opportunity is perfect for you.

Benefits

Flexible Work Arrangements

Competitive Compensation

Vacation Time

Continuous Learning Opportunities

Qualifications

• 8+ years of experience as a Business Analyst focusing on process improvement.
• Exceptional understanding of AI solutions and their business applications.

Responsibilities

• Collaborate with stakeholders to identify and improve business processes.
• Assist in implementing AI solutions that streamline operations.

Skills

Business Process Improvement

AI Solutions Implementation

Project Management

Analytical Skills

Communication Skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Information Technology

Tools

Project Management Tools

ERP Systems (SAP, Oracle, Sage)

Job description

Senior Technical Business and AI Analyst

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CEO | AI Expert & Trailblazer | Entrepreneur | Dad | Community Advocate

Senior Technical Business Analyst

hybrid

260 Holiday Inn Drive 28, Cambridge, Ontario, Canada, N3C 4E8

full-time . April 23, 2025

Description

Are you eager to join the leading AI and technology firm in the Kitchener-Waterloo region? At Heitech Software Solutions, we are pioneers in deploying cutting-edge IT solutions and driving innovation in business efficiency. If you thrive on challenging the status quo to create better solutions, and if building meaningful, long-term client relationships excites you, we invite you to become a key player in shaping the future of operational excellence with our flagship service, Efficiency Edge.

Heitech Software Solutions has a unique fulltime permanent opportunity for a highly skilled and experienced Senior Technical Business Analyst. Reporting to the CEO, the Senior Technical Business Analyst works with large and complex organizations.They play a key role in evaluating business processes, identifying opportunities for improvement, and supporting the implementation of AI-powered solutions. This role will involve collaborating with high-profile clients and internal teams to deliver actionable recommendations, streamline workflows, and support the adoption of cutting-edge technologies that align with business goals.

What does Heitech Software Solutions do?

Heitech Software Solutions is a cutting-edge IT and software development firm specializing in modernizing businesses. We align technology with business goals to improve efficiency, reduce costs, and drive growth. Our expertise spans software development, IT infrastructure management, business analysis, and the integration of artificial intelligence (AI) solutions.

Through our flagship service, Efficiency Edge, we help businesses uncover inefficiencies, upgrade outdated systems, and implement AI-powered innovations to streamline operations and enhance productivity. We pride ourselves on delivering customized, client-first solutions that transform how businesses operate, ensuring they remain competitive in an increasingly digital world.

Why Work for Heitech Software Solutions?

• Be part of a company recognized as a leader in AI and technology deployment in the Kitchener-Waterloo region, constantly pushing the boundaries of innovation.
• Showcase you skills business analysis, technology integration, and AI-powered solutions with prominent and profitable organizations.
• Work in an environment that values your insights, promotes continuous learning, and celebrates both individual and team achievements.
• Work alongside some of the most innovative and future focused minds in the industry.
• Be part of a team that is challenging current best practices to create the next iteration of best practices.
• Highlight your skills while learning new ones.
• Be part of a team that is committed to creating and supporting a diverse and inclusive work environment.

What would I be doing?

• Collaborate with stakeholders to understand and map existing business processes and identify areas for improvement.
• Assist in the implementation of cutting-edge AI solutions that streamline operations and address client challenges, while ensuring the continuity of business operations.
• Develop and maintain detailed project plans, including timelines, milestones, and resource allocation.
• Work closely with internal teams, clients, and leadership to ensure recommendations are practical, impactful, and achievable.
• Plan for and mitigate operational risks associated with the implementation of Heitech Software’s recommendations ensuring the client plans for and is aware of any potential disruption to its operations.
• Be a catalyst for change, helping businesses modernize their systems, adopt innovative technologies, and improve overall operational efficiency.
• Facilitate workshops and meetings with stakeholders to gather requirements and present solutions.
• Provide ongoing support and troubleshooting during the testing, implementation, and post-implementation phases.
• Ensure compliance with Canadian business regulations and standards.
• Communicate project progress, challenges, and solutions effectively to all stakeholders.

What are we looking for in our ideal candidate?

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• A minimum of 8 years of experience as a Business Analyst, with a focus on business process improvement.
• Proven experience working with large and high-profile clients on a variety of business transformation projects
• Strong understanding of business practices, regulations, and market dynamics.
• Exceptional understanding and experience implementing AI solutions within businesses
• Excellent analytical, problem-solving, and decision-making skills.
• Extraordinary communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Highly proficient in project management tools and methodologies.
• Demonstrated experience with business process modeling and data analysis for large and complex clients.

Are there bonus points?

You bet!Extra point for any of the following:

• Certification in business analysis (e.g., CBAP, PMI-PBA) and/or project management (e.g., PMP).
• Six Sigma Green Belt/Black Belt – for process optimization
• Experience with a variety of ERP systems (e.g., SAP, Oracle, Sage, Etc).
• Familiarity with legacy systems and the challenges associated with their migration.
• Experience compiling comprehensive reports, including ROI analysis, and presenting actionable recommendations to senior leadership teams.
• Experience working with large businesses or in a high-profile consultancy environment.

Alignment with Heitech Software’s culture is important to us and our success.We would love to hear from you if:

• You demonstrate leadership, independence and commitment to Heitech Software Solutions core principles of Integrity, Relatability, Transparency, Innovation, and Collaboration.
• You thrive in a forward-thinking environment where cutting-edge technology and AI solutions are at the forefront of transforming businesses.
• You are experienced in project risk management and are skilled at identifying and mitigating project and IT related risks.
• You are results driven, professional, dependable and motivated to make a big impact on the organization and its clients.
• You are comfortable and thrive on challenging the status quo.
• You love to work on (and overcome) challenges.
• You are naturally curious and are inspired and self motivated to learn and try new things.
• You are great at working independently and as part of a small team.

Other Important Details

This is a permanent full-time position; however qualified independent contractors are welcome to apply.We would like the right candidate to start as soon as possible.We offer competitive compensation, vacation and flexible work arrangements.There will be an initial ramp up of hours to a 40-hour work week.The salary range for the position is $60-80/hour.To collaborate and support Heitech Software Solutions’ culture, the majority of the work will be performed onsite however there is the opportunity to work remotely based on organizational, client and project needs.

I am interested!How do I apply?

Please submit your cover letter and resume to this posting.

Heitech Software Solutions is committed to welcoming, respecting and valuing people for who they are as individuals and providing a positive workplace for all.If there is something we can do to make the recruitment process more accessible for you, please reach out to Julie Newman at [e-mail].

Compensation

$60.00 - $80.00 per hour

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Software Development

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