Senior Technical Business Analyst

Compunnel Inc.; Toronto; In loco; CAD 80.000 - 100.000; Tempo pieno

Descrizione del lavoro

A financial services company is seeking a Senior Technical Business Analyst with strong mortgage and lending domain experience. This position supports enterprise-scale technology initiatives, translating complex business needs into actionable requirements. The ideal candidate will have significant experience in mortgage origination processes and work extensively with stakeholders to ensure successful project deliveries. They must be capable of managing multiple priorities in a regulated environment, ideally possessing 8–10 years in a related role.

Competenze

• 8–10 years of experience as a Business Analyst or Business Systems Analyst on complex technology initiatives.
• Demonstrated experience supporting mortgage, lending, credit, or related financial services platforms.
• Strong understanding of mortgage origination and lending lifecycles.

Mansioni

• Analyse and document end-to-end mortgage and lending processes.
• Translate lending policies into actionable requirements.
• Collaborate with stakeholders across business and technology.

Conoscenze

Facilitation

Mortgage exposure

Ability to work with QA and Dev

Technical background

Data reporting

Formazione

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field

Strumenti

SQL

Power BI

Descrizione del lavoro

We are seeking a Senior Technical Business Analyst with strong mortgage and lending domain experience to support the delivery of complex, enterprise-scale technology initiatives. This role operates at the intersection of business, technology, and operations, translating mortgage business needs into clear, high-quality functional and non-functional requirements that enable scalable, compliant, and efficient lending experiences.

The ideal candidate brings deep experience supporting end-to-end mortgage journeys, thrives in ambiguity, and has a proven track record contributing to large, multi-workstream technology programs within regulated financial services environments.

Key Responsibilities

• Analyse and document end-to-end mortgage and lending processes (application intake, underwriting, decisioning, fulfillment, funding, servicing).
• Translate lending policies, credit rules, operational procedures, and regulatory requirements into actionable requirements.
• Support design and improvement of customer, advisor, and operations-facing mortgage experiences.
• Identify friction points and inefficiencies, recommending technology-enabled improvements.
• Business & Stakeholder Engagement
• Collaborate with stakeholders across business, operations, risk, compliance, and technology.
• Facilitate requirements workshops, design sessions, and solution reviews.
• Act as liaison between business partners, technology teams, and external vendors.
• Requirements & Solution Development
• Elicit, define, and manage functional and non-functional requirements across integrated workflows.
• Decompose business needs into epics, features, user stories, and acceptance criteria for agile delivery.
• Partner with architects and engineers to ensure technical feasibility and alignment with enterprise standards.
• Maintain traceability from business objectives through delivered functionality.
• Delivery & Execution Support
• Support backlog refinement, prioritization, and sprint planning.
• Partner with QA teams to ensure requirements are testable and validated.
• Assist with defect triage and resolution.
• Ensure requirements support training, operational processes, and change management.
• Governance & Quality
• Ensure documentation meets internal quality standards, audit expectations, and regulatory obligations.
• Identify risks, issues, and dependencies with mitigation strategies.
• Provide concise updates to delivery and leadership forums.

Required Qualifications

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
• 8–10 years of experience as a Business Analyst or Business Systems Analyst on complex technology initiatives
• Demonstrated experience supporting mortgage, lending, credit, or related financial services platforms
• Mortgage & Domain Expertise
• Strong understanding of mortgage origination and lending lifecycles (underwriting, funding, fulfillment, servicing)
• Experience in regulated environments involving risk, compliance, and audit stakeholders
• Ability to operationalize lending policies and regulatory requirements into system capabilities

Technical & Analytical Skills

• Solid understanding of systems analysis, application integration, APIs, and non-functional requirements (performance, scalability, resilience, security)
• Working knowledge of programming concepts to engage effectively with engineering teams
• Proven ability to analyse complex processes and deliver scalable solutions
• Delivery & Ways of Working
• Experience in agile or hybrid delivery models supporting multi-workstream programs
• Strong ability to manage multiple priorities and meet aggressive timelines
• Sound judgment in selecting approaches, tools, and techniques
• Excellent interpersonal, verbal, and written communication skills
• Strong stakeholder management, influencing, and negotiation skills
• Comfortable navigating ambiguity and evolving requirements

Candidate Requirements

• Must-Have Skills: Facilitation, mortgage exposure, ability to work with QA and Dev, technical background, data reporting
• Nice-to-Have Skills: Debugging/coding understanding, SQL and Power BI, strong documentation ability
• Years of Experience: One hire with 8–10 years, second hire with 5–7 years