Senior Technical Business Analyst

Robots and Pencils; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

A digital product consultancy is seeking a Senior Technical Business Analyst to bridge the gap between business strategy and technology delivery. In this high-impact role, you'll document requirements, collaborate with engineering teams on system design, and ensure solutions are scalable and efficient. Ideal candidates have over 7 years of business analysis experience and strong knowledge of APIs and cloud platforms. This position is based in Calgary, Canada.

Benefits

Diverse and globally distributed teams

Opportunities for continuous improvement and innovation

Qualifications

• 7+ years of business analysis experience, with at least 3 years in a technical role.
• Proven experience leading analysis for enterprise-scale projects.
• Strong knowledge of APIs, databases, and cloud platforms.

Responsibilities

• Lead discovery sessions to document business and technical requirements.
• Translate stakeholder needs into user stories and acceptance criteria.
• Support backlog refinement and collaborate in user acceptance testing.

Skills

Business analysis

Technical collaboration

Problem solving

Stakeholder management

Facilitation

Education

Bachelor's degree in computer science or related field

Tools

Jira

Confluence

SQL

Job description

Senior Technical Business Analyst (Canada only)

At Robots & Pencils, we partner with clients to deliver digital products that matter. We’re seeking a Senior Technical Business Analyst who combines sharp analytical skills with strong technical acumen. This is a hands-on, high-impact role for someone who thrives at the intersection of business strategy and technology delivery, ensuring that solutions not only meet stakeholder needs but are also scalable, efficient, and future-ready.

This role is ideal for a candidate who is equally comfortable facilitating discovery workshops, writing detailed requirements, and collaborating with engineers on system design. You’ll be a critical link across business, design, and engineering teams, driving clarity and alignment from concept through delivery.

About You

You’re passionate about solving complex business problems with smart, practical technology solutions. You take pride in bridging communication gaps between stakeholders and technical teams, ensuring that every solution is well-reasoned, testable, and strategically aligned. You’re proactive, accountable, and recognized as someone who can influence decisions with clarity and data-driven insights. You balance detail with big-picture thinking and are committed to continuous improvement.

What You’ll Do

• Business Analysis & Requirements
• Lead discovery sessions to elicit, analyze, and document business, functional, and non-functional requirements.
• Translate stakeholder needs into user stories, acceptance criteria, process flows, and use cases.
• Ensure requirements align with organizational goals, compliance standards, and technical feasibility.

• Technical Collaboration
• Partner with solution architects and engineers to design system integrations, APIs, and data flows.
• Create and maintain artifacts such as data mappings, interface specifications, and workflow diagrams.
• Act as a liaison to ensure both business and technical teams share a clear understanding of scope and priorities.

• Delivery & Execution
• Support backlog refinement, sprint planning, and user acceptance testing (UAT).
• Collaborate with QA teams to validate test coverage and participate in defect triage.
• Ensure solutions are testable, scalable, and aligned with CI/CD delivery pipelines.
• Mentor junior analysts and contribute to BA practice standards, templates, and documentation.
• Advocate for process improvements, agile best practices, and modern tooling.
• Stay current with emerging tools, platforms, and methodologies to bring fresh perspectives to projects.

Qualifications & Experience

• 7+ years of business analysis experience, with at least 3 years in a technical or systems-focused role.
• Proven experience leading analysis for enterprise-scale projects involving system integrations, data management, or SaaS platforms.
• Strong knowledge of APIs, databases, system architecture, and cloud platforms (AWS, Azure, or GCP).
• Hands-on experience with Agile delivery frameworks and tools (Jira, Confluence, Lucidchart/Visio).
• Excellent facilitation, documentation, and stakeholder management skills.
• Bachelor\'s degree in computer science, Information Systems, Business, or related field (or equivalent experience).

• Preferred
• Familiarity with SQL for data validation and analysis.
• Exposure to CI/CD pipelines, DevOps practices, or microservices.
• Professional certifications (CBAP, PMI-PBA, or Agile BA).
• Industry experience in financial services, healthcare, or other regulated domains.

• Core Competencies
• Ownership & Accountability – Takes end-to-end responsibility for requirements and outcomes.
• Adaptability – Thrives in fast-paced, client-driven environments with shifting priorities.
• Collaboration – Builds strong relationships across teams and time zones.
• Clarity & Precision – Communicates requirements and decisions in a structured, testable way.
• Problem Solving – Analytical and resourceful when navigating ambiguity or technical complexity.
• Leadership – Guides junior analysts and contributes to BA practice maturity.

Why Join Robots & Pencils?

At R&P, we don’t just deliver projects; we help clients design and build the future. Our teams are diverse, globally distributed, and passionate about solving tough problems with creativity and craftsmanship. If you’re a Technical Business Analyst who thrives on connecting business vision with technical execution, we’d love to hear from you.

This role is open only to candidates currently residing in Canada with legal work authorization.

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