Senior Technical Analyst (Telephony solutions)

FCC / FAC; Regina; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading telecommunications company in Canada seeks a Strategic Integrator to lead the implementation of VoIP telephony solutions like Microsoft Teams. You will work collaboratively to solve complex issues and drive improvements in diverse business environments. Ideal candidates possess advanced technical skills and a Bachelor's degree with at least four years of experience. An inclusive workforce is valued, and diverse applicants are encouraged to apply.

Qualifications

• At least four years of related experience or equivalent combination of education and experience.
• Technical expertise in application development, networks, security, and cloud architecture.

Responsibilities

• Lead the implementation and optimization of enterprise-grade VoIP telephony solutions.
• Facilitate collaboration to solve interesting and challenging issues.
• Automate processes, customizations and upgrades.

Skills

Advanced technical skills in networks

Problem-solving ability

Experience with cloud architecture

Education

Bachelor’s degree

Job description

Overview

Strategic integrator and technical problem-solver wanted. Lead the implementation and optimization of enterprise-grade VoIP telephony solutions, including Microsoft Teams and TalkDesk, across diverse business environments. You’ll collaborate cross-functionally to translate operational needs into scalable communication workflows. Plus, you’ll champion technically advanced unified communications solutions, drive continuous improvement and ensure seamless user experiences in complex technical ecosystems.

What You’ll Do

• Facilitate collaboration with colleagues and partners to solve interesting and challenging issues.
• Simplify processes for stakeholders.
• Help resolve architectural issues.
• Automate processes, customizations and upgrades.

What We’re Looking For

• Experience and advanced technical skills in areas such as networks, security, cloud architecture and application integrations.
• Multi-tasker who is comfortable on an autonomous, cross-functional, agile team.
• Advanced problem-solver who can resolve complex problems independently.

What You’ll Need

• A bachelor’s degree and at least four years of related experience (or equivalent combination of education and experience).
• Technical expertise in one or more of these areas: application development, networks, security, and cloud architecture.

You belong here

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.