Senior Systems Testing/QA Specialist

Job Description:

Responsibilities:

Testing and Test Strategy Development:

1. Develop and execute test plans, test scripts, and test cases aligned with business and technical requirements.
2. Conduct detailed testing, including functional, regression, system integration, and user acceptance testing (UAT).
3. Identify, log, and track defects using tools like Jira, ensuring accurate documentation and resolution.
4. Perform exploratory testing for edge cases and scenarios outside regular workflows.

Accessibility and Government Compliance Testing:

1. Test for accessibility compliance (AODA and WCAG 2.1) across all applications.
2. Validate systems against public sector policies, ITIL processes, and security/privacy standards.

Data and Systems Validation:

1. Create database queries to verify test data and ensure data integrity.
2. Test system configurations, integrations, and interfaces to validate end-to-end workflows.

Test Documentation and Reporting:

1. Maintain detailed documentation, including test cases, traceability matrices, test results, and defect logs.
2. Prepare and deliver testing progress updates and reports to stakeholders and project teams.

Collaboration and Knowledge Sharing:

1. Work closely with cross-functional teams, including developers, business analysts, and project leads, to clarify requirements and resolve issues.
2. Provide cross-training to team members on testing tools and techniques as needed.

Must Haves:

1. 5+ years of experience in testing across various testing types (functional, non-functional, UAT).
2. Ability to create detailed test plans, test cases, and reports.
3. Proven experience in AODA compliance testing and WCAG 2.1 standards.
4. Experience using tools like Jira to track and manage defects.

Key Deliverables:

Test Plans and Test Cases:

1. Comprehensive test plans and cases based on business and functional requirements.

Defect Reports:

1. Clear and concise documentation of all identified issues, including steps to reproduce and impact analysis.

Accessibility Compliance Validation:

1. Testing reports detailing compliance with AODA and WCAG 2.1 standards.

Testing Summary Reports:

1. Periodic updates and final testing summaries that highlight progress, defect resolution, and overall quality status.

Traceability Matrices:

1. Documentation linking test cases to requirements to ensure comprehensive coverage.

Collaboration Logs:

1. Record of discussions and clarifications with stakeholders to support testing accuracy and alignment with project goals.

Experience and Skill Set Requirements:

Experience:

Testing Expertise:

1. 5+ years of experience in testing across various testing types (functional, non-functional, UAT).
2. Strong knowledge of Software Testing Life Cycle (STLC) and Systems Development Life Cycle (SDLC).

Public Sector Compliance:

1. Proven experience in AODA compliance testing and WCAG 2.1 standards.
2. Familiarity with ITIL processes and public sector testing requirements.

Defect Management:

1. Experience using tools like Jira to track and manage defects.
2. Ability to conduct root cause analysis and verify bug resolutions.

Skills:

1. Strong knowledge of testing methodologies, including risk-based and exploratory testing.
2. Ability to create detailed test plans, test cases, and reports.
3. Proficiency with collaboration tools (e.g., Microsoft Teams, Confluence).
4. Excellent communication and problem-solving skills to work effectively with stakeholders.

Desirable Skills:

1. Experience working in Agile/Scrum environments.
2. Familiarity with database testing and writing SQL queries for data validation.
3. Knowledge of performance and load testing techniques.