Senior Systems Analyst, Regular Full Time, Networks, Labelle

Ontario Health atHome; Ottawa; On-site; Full time

Job summary

A leading healthcare organization is seeking a Senior Systems Analyst to manage and support network systems. The role involves maintaining corporate servers, implementing security measures, and providing technical support. Ideal candidates will have a computer science degree and relevant experience in a customer-focused environment. The organization values work-life balance and fosters an inclusive culture.

Benefits

Attractive compensation packages and benefits

Membership in a world-class defined benefit pension plan

Qualifications

• Minimum 5 years of related experience in a customer-focused professional environment.
• MCSE certification for MCSE Core Infrastructure or equivalent.

Responsibilities

• Maintain all corporate Windows servers, routers, switches, and other network peripherals.
• Implement LAN and WAN security measures.
• Monitor system performance and develop contingency plans.

Skills

Flexibility

Effective communication

Troubleshooting

Interpersonal skills

Client service

Education

Three-year post-secondary computer science degree

Tools

Microsoft Windows Active Directory

SQL

Hyper-V

Commvault

Job description

Senior Systems Analyst, Regular Full Time, Networks, Labelle

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CARE AND BE CARED FOR – THIS IS YOUR HOME

Under the direction of the Manager, Network Services, the Senior Systems Analyst is responsible for supporting, troubleshooting, and deploying Technology Systems for the Ontario Health atHome Champlain Region. The Senior Systems Analyst manages the maintenance of Champlain’s LAN and WAN, as well as administering a Windows Server network.

What will you do?

1. Maintain all corporate Windows servers, routers, switches, and other network peripherals.
2. Perform server upgrades and changes.
3. Support core network infrastructure and remote offices (LAN / WAN / AP).
4. Coordinate and implement special projects assigned by the Manager of Network Services.
5. Implement LAN and WAN security measures.
6. Analyze system backups and recovery processes.
7. Implement security, network access policies, and procedures, including Cyber Security Safeguards.
8. Perform daily backups and periodic cleanup of disk space.
9. Maintain connections to remote offices, ISP, C3.
10. Monitor system performance, develop contingency plans, and implement disaster recovery strategies.
11. Provide coverage for Help Line Technicians as needed.
12. Maintain system documentation.
13. Assist and provide technical advice to help line technicians, acting as a resource for specialized technical matters.
14. Provide coverage for the Manager of Network Services.

Team / Department : Networks

Hours of work : Monday to Friday, 8:30 am - 4:30 pm

FTE : 1.0

Starting Salary : $43.172/hr

Affiliation : OPSEU

Reporting to : Manager, Network & IT Services

Office Location : Labelle

What must you have?

• Three-year post-secondary computer science degree.
• MCSE certification for MCSE Core Infrastructure or equivalent, with a combination of experience and education.
• Minimum 5 years of related experience in a customer-focused professional environment.
• Other relevant combinations of education and experience deemed acceptable.
• Working knowledge of technologies and applications including Microsoft Windows Active Directory, Exchange, Terminal Server, SQL, Hyper-V, DFS, CSVs, and DR features like High Availability for SQL.
• Knowledge of File Server management.
• Knowledge of Print Server management / Papercut.
• Knowledge of Microsoft Internet Information Server.
• Knowledge of Microsoft SharePoint.
• Knowledge of Windows 10 / 11.
• Knowledge of backup solutions such as Commvault.
• Knowledge of Windows Defender Endpoint VPN technology.
• Knowledge of switches, routers, and access points.
• Knowledge of Microsoft Network printing and printing services.
• Driving license required for travel to other locations, with consideration for adverse weather conditions.

Skills and Abilities :

• Flexibility to handle changing priorities.
• Effective communication skills, both oral and written.
• Ability to work effectively as part of a team.
• Strong troubleshooting and analysis skills.
• Patience, tactfulness, and helpfulness.
• Commitment to excellent client service.
• Interpersonal skills.
• Well-organized and reliable.
• Ability to handle heavy computer equipment.

What do we offer?

We support work-life balance and an inclusive culture that promotes continuous learning, growth, and innovation. Our offerings include:

• Attractive compensation packages and benefits.
• Membership in a world-class defined benefit pension plan.
• Salary: $43.172/hr.

Who we are?

Ontario Health atHome is dedicated to serving every person in Ontario by partnering with patients, caregivers, healthcare providers, hospitals, and community organizations to deliver accessible, patient-centered care.

If you're committed to excellence in care and service delivery and seek an opportunity to lead, learn, and connect, this is your home.

Equity, Inclusion, Diversity, and Anti-Racism Commitment

We are committed to fostering a culture of equity, inclusion, diversity, and anti-racism. We encourage applications from all qualified candidates and provide accommodations for persons with disabilities during the recruitment process.

We thank all applicants; only those selected for an interview will be contacted.