Senior Systems Analyst - Information Management & Technology

Nova Scotia Health and IWK Health; Bedford (Ville); On-site; CAD 60,000 - 80,000; Full time

Job summary

An established healthcare provider is seeking a dedicated IM/IT Sr. Systems Analyst/Business Analyst to enhance digital solutions in the healthcare sector. This role is pivotal in supporting the Ocean eReferral system, enabling seamless communication between primary care providers and specialists. Join a diverse team committed to improving healthcare efficiency and patient care. With a focus on collaboration and innovation, this position offers the chance to make a significant impact in a supportive environment. Embrace the opportunity to grow in a role that values your expertise and fosters a work-life balance in a beautiful region.

Benefits

Health Insurance

Dental Insurance

Travel Insurance

Long-term Disability

Life Insurance

Pension Plan

Qualifications

• 5+ years in Technology or Business Analysis.
• Experience with healthcare information systems is an asset.

Responsibilities

• Evaluate, design, and support IT solutions across NSH and IWK.
• Collaborate with stakeholders to improve healthcare systems.

Skills

Business Analysis

Application Programming

Systems Analysis

Problem Solving

Communication

Education

Degree in Information Technology

Diploma in Health Related Discipline

Tools

Ocean eReferral

IT Infrastructure Library (ITIL)

Project Management

Job description

Click here as an internal applicant.

Req ID:

#
Location:

CentralZone,

Westway 1
Department:

IMIT Ambulatory
Type of Employment:

Permanent

Hourly FT(

100%) x

1
Management/Non UnionP

osition
Posting Closing Date:

23-May-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out novascotia to see why more people from across the globe are moving here.

About the Opportunity

The IM/IT Sr. Systems Analyst (SA) / Business Analyst (BA), reports to the Primary Care & Community Applications IMIT Manager, and is responsible for the evaluation, design, testing, implementation, maintenance, and support of information management and technology solutions, projects and services across NSH, IWK and its many external clients. This position plays a key role in supporting Ocean eReferral, a digital solution that enables primary care providers to send electronic referrals directly to specialists and programs. Ocean eReferral improves referral efficiency, tracking, and communication across the healthcare system, and is a priority application within Primary Care and Community. The IM/IT Sr. SA/BA collaborates with key clinical and business stakeholders throughout the province as the organization, in partnership with the province’s Internal Services Department and the Department of Health and Wellness, moves towards the rationalization of disparate systems and the OPOR strategy.

The IM/IT Sr. SA/BA will be committed to a high standard of performance and will provide support across the organization to leverage IT applications aligned with NSH’s and its client’s strategic mission, vision and goals. The IM/IT Sr. SA/BA performs a variety of tasks, including but not limited to: evaluation of requests for change, data retrieval and optimization opportunities; troubleshooting and assisting with the resolution of application errors and other system issues; development of materials and the communication of system changes to end users; and, building and maintaining all system configuration items in line with best practice and appropriate stakeholder approvals. Additionally, this position ensures that all activities within their responsible area are supported by NSH IM/IT business plan, established policies/procedures, and in line with service level agreements between NSH, IWK and the Department of Health and Wellness.

About You

We would love to hear from you if you have the following:

-Degree or diploma in an Information Technology, Business Analysis or Health Related discipline. Consideration may be given to those with equivalent training and relevant experience.
-Minimum of 5 years’ experience in a Technology, Business Analysis or Health Related field.
-2+ years’ experience in application programming, systems analysis, business analysis or systems support.
-Experience with Ocean eReferral will be considered an asset
-Experience and/or training with healthcare information systems and terminology an asset.
-Certification in IT Infrastructure Library (ITIL), Project Management (PMP) and/or organizational change management an asset.
-Experience supporting clinical application systems and related services in a complex health care organizational environment considered an asset.
-Ability to relay or explain complex issues or difficult scenarios to clinical and business staff.
-Working knowledge of basic systems principles, theories and concepts within healthcare.
-Strong knowledge of health care and technology industry best practice relating to software applications.
-Ability to solve a range of complex problems; identify innovative solutions; and, use clinical best practice knowledge of internal and/or external business issues to improve service.
-Experience creating summary documentation based on evaluation and analysis.
-Ability to influence and collaborate with diverse stakeholders to solve high risk, complex issues.
-Experience in transformational or process analysis to support change management principles.
-Ability to clearly communicates NSH vision, mission and values.
-Experience in working with patient care leaders.
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours
-Permanent, Full-time Position; 75 Hours Bi-weekly

Compensation and Benefits

$38.36 - $47.95 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.



Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ and self-identify.