Senior Systems Administrator, Servers & Storage

Langara College; Vancouver; On-site; CAD 75,000 - 95,000; Full time

Job summary

An educational institution in Vancouver seeks a Senior Systems Administrator to provide technical expertise in executing infrastructure solutions. You will maintain systems and provide support while mentoring junior IT staff. The ideal candidate has over six years of experience in network administration, and is certified in relevant technologies. This position offers a competitive benefits package and supports diversity, equity, and inclusion in the workplace.

Benefits

Extensive medical, dental, and vision coverage

Hybrid-work program

Generous vacation package

Defined benefit pension plan

Tuition waivers for courses

Qualifications

• Over six years of related experience in systems/network administration.
• Two years of experience providing third-tier advanced level support.
• Expert knowledge of network management tools.

Responsibilities

• Provide technical expertise for College-wide IT projects.
• Evaluate, install, and maintain infrastructure systems.
• Provide third-level technical support to end-users.

Skills

Technical problem-solving

Team leadership

Communication

Time management

Attention to detail

Education

Two-year diploma in computer systems technology

Tools

VMWare

Microsoft Windows Servers

Linux

Citrix

PowerShell

Job description

Job Description :

The Senior Systems Administrator, Infrastructure, provides technical expertise in executing and developing business-centric infrastructure solutions for College-wide and internal IT projects. In support of day-to-day operations, this position collaborates with IT teams to evaluate, install, and maintain infrastructure systems that may include data and telecommunication networks, business applications, cloud integrations, hosted and cloud environments, etc. Additionally, this position provides third-level technical support to end-users, internal IT groups, and performs other related duties or projects as assigned.

This individual reports to the IT Infrastructure Manager and is coordinated by the Infrastructure Lead to execute projects and IT initiatives. This position provides coaching and mentorship to junior IT members and works collegially with cross-functional groups and external consultants. In this senior technical role, this individual also participates in the planning and implementation of policies and procedures to ensure service provisioning and maintenance align with College goals, industry best practices, and regulatory requirements.

Qualifications Required :

Education & Experience :

• Two (2) year diploma in computer systems technology, computing studies, or equivalent technology diploma.
• Completion of recognized industry certification(s) with emphasis in the following areas :

Server / storage technologies (e.g., Microsoft on-premise and cloud Administrator certification or Role-based Certification, VMWare, Linux, Citrix, etc.)

Network administration and security systems design and administration (e.g., Juniper Network, Palo Alto Network, Citrix Load Balancer, Cisco Wireless, etc.)

IT project management and ITIL certifications are assets (e.g., PMI’s CAPM).

Over six (6) years of recent related experience in systems / network administration (on-premise, hybrid, and cloud solutions) and security system design.

Two (2) years of experience providing third-tier advanced level support in an organization with established ITIL practices and modern IT Service Management practices.

An equivalent combination of experience and education may be considered.

Experience as a subject matter expert implementing various IT enterprise projects utilizing project management principles, techniques, and methods.

Expert knowledge of network management tools and techniques with training and experience in Ethernet switching, routing, TCP / IP, wireless standards, firewalls, IDS, and network load balancers.

Expert knowledge of security assessment and practices across various platforms, firewalls, intrusion testing, attack mechanisms / associated tools, and virtual private networks.

Knowledge and system / network administrator level experience with server and desktop virtualization technologies, cloud technologies, storage, VMWare, Microsoft Windows Servers, Linux, desktop OS platforms, and thin clients.

Knowledge and system / network administrator level experience with integrating on-premise systems / infrastructure with cloud systems / infrastructure and deploying cloud infrastructure.

Knowledge and system / network administrator level experience designing, planning, and deploying high availability / fault-tolerant infrastructure and systems for business continuity and disaster recovery planning.

Experience in providing advanced troubleshooting, creating builds, and configuring servers; handling the day-to-day management of the server operating system, directory services, essential business platforms, and identity management systems.

Working knowledge of techniques, procedures, and standards of computer programming, with training and experience in Java or C++; experience in scripting languages such as PowerShell, Python, and Unix shell scripts.

Skills & Abilities :

Ability to respond to urgent situations appropriately to minimize business impacts and work under stress.

Ability to map business requirements to technical requirements.

Ability to coach junior staff for a high-performing team.

Attention to detail.

Effective communication skills, both verbal and written, including explaining technical concepts to non-technical users.

Strong analytical, problem-solving, and troubleshooting skills.

Ability to organize, prioritize workload, and manage time to meet deadlines.

Ability to work independently, be self-motivated, and work as part of a team.

Ability to establish and maintain effective working relationships with internal teams, employees, students, and service vendors.

Ability to stay informed about industry trends and standards.

Ability to write technical and user support documentation.

Ability to run training sessions and present to small groups of technical or user audiences.

Ability to maintain confidentiality.

Ability to perform duties within established policies, practices, and standards.

Working Conditions

• Ability to safely lift and carry various computer-related equipment exceeding 10 kg.
• Ability to work in environments with minor conditions such as noise, dust, and cold.

Hours & Days of Work : 8:30 am - 5:00 pm, Monday to Friday.

This position is eligible for a bi-weekly LMAS stipend of $288.46.

Why Join Langara?

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honoring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.

Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual.

We offer the following benefits :

Extensive medical, dental, and vision coverage.

Hybrid-work program for eligible positions.

Generous vacation package plus paid time off during college winter closure (1 week in December).

Employer-paid defined benefit pension plan.

Potential eligibility for educational, training, and developmental programs.

Access to on-site daycare, subject to availability.

Tuition waivers for courses at Langara College, subject to space availability.

Course / program tuition reimbursements.

Wellness classes and campus engagement events.