PrismRBS is seeking a Senior System Administrator to provide technical support for hosted and self-hosted client application environments and internal server and networking environments. The successful candidate will investigate, manage, track and close client and internal technical support issues, specifically related to keeping server operating environments running and applications available for end user access. They will also be responsible for contributing to a knowledge base and supporting user forums. You must have the ability to multi-task and see issues through to resolution. You will serve as primary support liaison between company and customer.
In this role, you will report to the Director of Technical Services and will be supported by a great team, in providing exceptional customer service and development support.
The position will be located in a Harris office in Ottawa, Ontario. Some travel may be required.