Senior Support Developer

CarteNav; Halifax; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company in situational awareness solutions seeks a Senior Support Developer in Halifax. This role emphasizes Kubernetes environment management, providing technical support, and enhancing CI/CD pipelines. The ideal candidate will demonstrate strong problem-solving skills and adapt to evolving technologies.

Qualifications

• Proven experience managing Kubernetes and container orchestration.
• Deep understanding of kubectl and issue resolution.
• Previous Tier 3 support or high-level troubleshooting experience preferred.

Responsibilities

• Deploy, manage, and troubleshoot Kubernetes clusters using Docker, Helm, and Helmfile.
• Serve as the escalation point for complex technical issues.
• Create and maintain technical documentation for systems and processes.

Skills

Kubernetes management

Docker

Helm

Linux system administration

Java

TypeScript

Education

Bachelor's degree in Computer Science or related field

Tools

Grafana

Loki

Azure

AWS

Spring framework

Postgres

Job description

Join to apply for the Senior Support Developer role at CarteNav

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Join to apply for the Senior Support Developer role at CarteNav

CarteNav Solutions , a PAL company, is an international leader in situational awareness solutions for the maritime, land, and air environments. The company has established a reputation for providing high-value solutions deployable on various platforms for government, military, and commercial clients. In the dynamic aerospace and defense industry, CarteNav team members continuously innovate to develop industry-leading software for complex environments. We are currently seeking a Senior Support Developer to join our growing team.

We are looking for a Senior Tier 3 Support Developer to join our team in Halifax, NS or St. John’s NL. The ideal candidate will have strong Kubernetes expertise, experience with containerization tools, and a solid background in support and development. Responsibilities include managing containerized environments, troubleshooting complex issues, and contributing to web application development and maintenance. Strong problem-solving and communication skills are essential, as this role acts as the final escalation point for technical issues.

Key Responsibilities :

Deploy, manage, and troubleshoot Kubernetes clusters using Docker, Helm, and Helmfile.

• Resolve issues with kubectl, ensuring smooth operation of containerized applications.
• Experience with bare-metal Kubernetes environments like microk8s is preferred.
• Tool and Infrastructure Support :

Diagnose and resolve issues with monitoring tools such as Grafana and Loki.

• Support and optimize command-line utilities like kubectl.
• Manage Argo and Harbor deployments to ensure reliable CI / CD workflows.
• Collaborate on Azure pipelines for continuous integration and deployment.
• Tier 3 Escalation and Problem Resolution :

Serve as the escalation point for complex technical issues, providing expert troubleshooting.

• Work closely with development and system teams to resolve critical production problems.
• Security and Identity Management :

Manage LDAP & OIDC systems for authentication and authorization.

• Utilize Keycloak / OAuth2-proxy for identity management enhancements.
• System Administration & Scripting :

Apply Linux expertise for system management and troubleshooting.

• Develop Bash scripts to automate tasks and improve operations.

Basic understanding of Java (Java 21+) for web app development and debugging.

• Use Junit and Mockito for testing and bug resolution.
• Support application development with the Spring framework.
• Database Management :

Maintain relational databases (Postgres / SQL) for data integrity and performance.

• Front-End Knowledge (Beneficial) :

Basic understanding of TypeScript and Angular for collaboration on front-end tasks.

• Technical Documentation :

Create clear and detailed technical documentation for troubleshooting, procedures, and best practices.

• Document Tier 3 support procedures and incident reviews to enhance system resilience.

Required Qualifications :

• Proven Kubernetes management and container orchestration experience, with strong Docker, Helm, and Helmfile skills.
• Deep understanding of kubectl and issue resolution.
• Experience with bare-metal Kubernetes solutions like microk8s is highly desirable.
• Knowledge of monitoring tools such as Grafana and Loki.
• Experience with CI / CD pipelines, especially in Azure and AWS environments.
• Familiarity with LDAP, OIDC, and identity management systems (Keycloak / OAuth2-proxy preferred).
• Proficiency in Linux system administration.
• Foundational Java knowledge (version 21+) and testing frameworks (Junit / Mockito).
• Experience with the Spring framework.
• Solid understanding of relational databases (Postgres / SQL).
• Excellent technical writing and communication skills.
• TypeScript / Angular experience is a plus but not required.
• Previous Tier 3 support or high-level troubleshooting experience is highly preferred.

Desired Skills & Attributes :

• Ability to work independently and in teams in a fast-paced setting.
• Strong problem-solving and analytical skills.
• Adaptability to evolving technologies and business needs.
• Continuous learning passion and industry awareness.
• Experience in incident management and root cause analysis, with a track record of resolving critical issues quickly.

Join us to be part of a forward-thinking team that values technical excellence and innovative problem-solving!

CarteNav is committed to diversity, equity, and inclusion. Candidates of all backgrounds are encouraged to apply.

Only shortlisted candidates will be contacted for an interview.

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