Senior Strategy & Operations Associate

Clio - Cloud-Based Legal Technology; Burnaby; Hybrid; CAD 106,000 - 144,000; Full time

Job summary

A leading legal technology firm is seeking a Senior Strategy & Operations Associate to join their Vancouver team. This role involves synthesizing business insights, supporting strategic planning, and collaborating with business leaders to drive operational success. Ideal candidates have 4-6 years of experience, strong analytical skills, and are comfortable in a fast-paced environment. The position offers a hybrid work model and competitive compensation.

Benefits

Competitive salary

Top-tier health benefits

Flexible time off policy

$2000 annual counseling benefit

RRSP matching

Qualifications

• Experience in strategy & operations or management consulting.
• Strong focus on strategic thinking and analysis.
• Self-motivated and deadline-oriented.

Responsibilities

• Synthesize business insights for executive presentations.
• Identify and implement solutions for business intervention.
• Support product strategy with long-term planning.

Skills

Business acumen

Problem-solving

Communication skills

Analytical skills

Interpersonal skills

Education

4-6 years work experience in relevant field

MBA (bonus)

Job description

Senior Strategy & Operations Associate page is loaded

Senior Strategy & Operations Associate

Apply locations Vancouver Toronto time type Full time posted on Posted Yesterday job requisition id BF-REQ-3616

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

We are seeking a Senior Strategy & Operations Associate to join our Strategy & Operations team.

This role is available to candidates in either Vancouver or Toronto.

What your team does:

Strategy & Operations sits at the center of our business. Our team is broadly responsible for establishing our corporate strategy in partnership with the C Suite, Product, Corporate Development, and Finance as well as scaling Clio’s operating rhythm as the company grows. As a Senior Strategy & Operations Associate, you’ll be aligned to a set of business segments where you’ll support the General Manager/ Product Manager in determining immediate and long term business strategy, facilitating annual planning, setting OKRs, building business / investment cases, and supporting our business review rituals to measure business performance, seize opportunities, and course correct as needed. You will bring an objective eye, outside thinking, and a holistic company perspective to the domain experts / leaders at Clio.

Who you are:

You have excellent business acumen across all functional areas, enjoy a love for problem solving in collaboration with others, and possess an innate curiosity and excitement in navigating ambiguity. You have outstanding communication and interpersonal skills and are comfortable forming and sharing opinions, but with an open mind to shift thinking as new information comes to light. You’re looking to join a high impact, hard working team that will undoubtedly grow you professionally.

What you’ll work on:

• Synthesize business insights to help quantify, frame and evaluate tradeoffs to deviations from operational targets and prepare executive level presentation in support of key business reviews

• Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with the respective business leaders

• Lead research on growth opportunities through market sizing, assessing the competitive landscape, collaborating on product strategy & differentiation, establishing go-to-market business fundamentals, and modeling the financials

• Support product strategy by building long range strategic plans and supporting product operations & analytics to assess and manage performance as well as R&D ROI

• Facilitate the synthesis of cross functional research & analysis, summarize strategic insights to develop business cases and implementation plans

• Provide general analytical support for operational and strategic decisions across the Company

• Operate as an embedded strategic management consultant and resource

What you may have:

• 4-6 years work experience in a relevant field (e.g. strategy & operations, product strategy, management consulting, investment banking, business development)

• Experience with market sizing, competitive landscaping and financial modeling

• Strong focus on strategic thinking and analytical problem solving

• Strong interpersonal skills; excellent written and verbal communicator

• Self-motivated, independent, and deadline-oriented

• Understanding for how to measure and evaluate performance across all business functions

• Strong ability to query, analyze, and synthesize insights using a variety of dataset

Serious bonus points if you have:

• MBA

• BizOps experience in a high-growth tech company

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $106,300 to $125,000 to $143,700 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

* We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated todiversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

About Clio

At Clio, we are on a mission to transform the legal experience for all. As the world's leading provider of cloud-based legal software, we provide lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences. Through the cloud, we believe that we can help create a more inclusive legal community and a more equitable legal system.

This is a historic moment in the growth of legal technology! As the first legal practice management unicorn globally, and one of only a handful of Canadian unicorns, this is only the beginning.

If you’ve ever wanted to do the best work of your career, while having a meaningful impact in the lives of others, then Clio is the place for you.