Senior Strategy Manager - Reliability

Intello Technologies Inc.; Saskatoon; Remote; CAD 102,000 - 154,000; Full time

Job summary

A leading technology solutions company is seeking a Senior Strategy Manager to drive critical business initiatives that enhance service reliability and improve customer experience. This role requires strategic planning, stakeholder leadership, and executive influence to shape the future direction of reliability initiatives. The ideal candidate will possess strong analytical skills, problem-solving abilities, and a proven track record in strategy consulting. Join a team focused on innovation and making a positive impact through technology.

Benefits

Minimum 3 weeks of vacation

Flexible benefits plan

Company matched pension

Career growth opportunities

Qualifications

• 3–5 years of experience in strategy consulting or corporate strategy.
• Proven ability to lead strategic initiatives from concept to execution.

Responsibilities

• Design and execute strategic roadmaps and business transformation initiatives.
• Develop compelling executive communications and lead key business reviews.

Skills

Analytical Skills

Problem-Solving

Communication

Leadership

Education

Bachelor’s degree in Business

MBA or relevant graduate degree

Job description

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Jobs by Category: Technology Solutions

Job Function: Network & Engineering

Status: Full Time

Schedule: Regular

Description

Join our team and what we'll accomplish together

Are you passionate about developing transformational strategies and solving complex challenges? Our Reliability Centre of Excellence is seeking a Senior Strategy Manager to develop and drive critical business initiatives that directly enhance service reliability and improve the customer experience. This high-visibility role combines strategic planning, stakeholder leadership, and executive influence to define the future direction of our reliability initiatives. As a key leader, you'll partner with executives and stakeholders across the organization to shape strategic direction and optimize operations.

If you're a highly collaborative strategic thinker with a proven track record of success, we invite you to join our team and make a real difference.

As a Senior Strategy Manager in our Reliability Centre of Excellence, you’ll shape strategies that strengthen service reliability, operational excellence, and customer satisfaction. By collaborating with senior leaders across Network, Systems, Operations, Finance, and more, you’ll drive initiatives that improve product delivery, uncover business insights, and deliver actionable recommendations aligned with our financial goals and long-term vision.

You’ll guide strategic discussions with executives, providing critical decision support through clear, compelling storytelling that influences business direction. With a strong grasp of our key performance indicators and priorities, you’ll build trusted partnerships across teams to anticipate opportunities, align initiatives, and ensure seamless execution. Your leadership will accelerate high-impact projects, enhance planning practices, and deliver measurable outcomes that advance our vision of proactive, reliable service for customers.

This role is ideal for a highly organized, proactive problem-solver who thrives in complex, fast-changing environments and can drive clarity and result in key initiatives.

Here’s how

• Strategic Planning: Design and execute strategic roadmaps, business transformation initiatives, and actionable plans that drive competitive advantage and measurable outcomes.
• Communicate effectively: Develop compelling executive communications, including narratives, presentations, briefing materials, and reports, to inform decisions and ensure leadership is fully prepared for internal and external engagements.
• Lead and inspire: Lead and facilitate key business reviews, governance forums, and executive discussions, ensuring alignment on priorities, clear outcomes, and effective follow-through.
• Process optimization: Drive operational improvements by streamlining processes, enhancing cross-functional communication, and leveraging digital tools, including identifying opportunities to apply AI for improved efficiency and decision-making.
• Project Management support: Provide strategic counsel and project management support for cross-functional initiatives, including supporting teams on strategic projects and facilitating executive engagement across business units.
• Program support: Monitor business performance through KPIs and strategic analysis (including occasional market research), providing actionable insights that guide strategy refinement and resource allocation.

Qualifications

What you bring

• 3–5 years of experience in strategy consulting, corporate strategy, or an internal strategy role.
• Proven ability to lead strategic initiatives from concept to execution, delivering measurable business results and driving business transformation.
• Strong analytical and problem-solving skills, with demonstrated financial acumen and the ability to translate complex data into clear insights, business cases, and actionable recommendations.
• Proficiency with financial modeling, business case development, and KPI/metric design, connecting strategic initiatives to measurable business outcomes.
• Exceptional communication, presentation, and storytelling skills, with experience delivering clear, persuasive narratives to senior executives and building strong relationships across diverse stakeholder groups.
• Experience managing and executing large, complex projects, balancing strategic thinking with hands-on delivery and stakeholder alignment.
• You thrive in fast-paced, evolving environments, quickly assessing shifting priorities, navigating ambiguity, and pivoting strategies to drive meaningful outcomes in complex situations.
• Proven ability to build trusted relationships across senior leadership and cross-functional teams, driving alignment and coordinated execution.
• Bachelor’s degree in Business, Economics, Engineering, or a related field; MBA or relevant graduate degree is an asset.

Great-to-haves

• Telecommunications network experience

Location: Any major Canadian city

Salary Range: $102,000-$154,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.