Senior Specialist- Supply Chain Operations

TROIS Collective; Toronto; On-site; Full time

Job summary

A leading healthcare company in Toronto is seeking a Senior Specialist in Supply Chain Operations. This role involves managing cold-chain logistics, forecasting production, and maintaining high service levels. Ideal candidates have over 5 years of experience in cold-chain logistics and proficiency in SAP. They will work in a collaborative environment focused on innovative solutions. The position offers full-time employment with opportunities for professional growth.

Benefits

Mentorship and clear career path

High autonomy to experiment with innovative solutions

Collaborative and inclusive culture

Qualifications

• 5+ years managing pharmaceutical/biologics cold-chain logistics.
• Adept at advanced planning systems and inventory analytics.
• Strong grasp of GDP, Health Canada import requirements.

Responsibilities

• Own the 24-month rolling forecast in SAP APO.
• Align shipment schedules with customer order cadence.
• Monitor real-time data-loggers and investigate excursions.

Skills

Data-driven planning

Cold-chain logistics

Inventory analytics

Agile communication

Service excellence

Education

Bachelor’s degree in Supply Chain or related field

Tools

SAP ECC/APO

OctaBI

MS Office

Job description

Senior Specialist- Supply Chain Operations

Senior Specialist- Supply Chain Operations

Get AI-powered advice on this job and more exclusive features.

Senior Specialist- Supply Chain Operations – Octapharma Canada Inc

Location : Toronto, Canada

Job Type : Full-time, In-house

We are Octapharma Canada

We transform care for people with rare and life-threatening bleeding and immune disorders by keeping an uninterrupted, temperature-controlled stream of life-saving plasma-derived therapies flowing from our European manufacturing sites to Canadian hospitals. Our Supply Chain Operations team is the nerve-centre : we convert national demand signals into precise production plans, orchestrate 2-to-8 °C cold-chain shipments across the Atlantic, and partner with Canadian Blood Services (CBS), Héma-Québec, and a best-in-class 3PL to achieve ≥ 98 % on-time, in-full delivery—no matter the season or border constraint. If you thrive on marrying data analytics with hands-on logistics problem-solving to keep patients supplied, you’ll feel right at home .

You are

• A data-driven supply-chain professional who thrives on turning noisy demand signals into crystal-clear production and shipping plans.
• Deeply versed in cold-chain biologics logistics—air freight, 3PL GDP warehousing, and real-time temperature monitoring are second nature to you.
• Adept at advanced planning systems (SAP ECC / APO) and fluent in inventory analytics that guide commercial, marketing, and medical decisions.
• An agile communicator who can reconcile CBS forecasts on Monday, negotiate freight capacity on Tuesday, investigate a temperature excursion on Wednesday, and still brief executives on Thursday.
• Obsessed with service excellence and stewardship : ≥ 98 % OTIF and 0 % stock write-offs from expiry are non-negotiables in your playbook.

The work

Octapharma Canada imports plasma-derived therapies from Europe into a tightly regulated, temperature-controlled ecosystem. You will sit at the intersection of demand planning, cold-chain logistics, and quality release, translating national sales forecasts into 12, 24, and 36-month production plans while orchestrating every shipment from factory gate to hospital fridge. Success means hitting the CBS KPI scorecard above 98 %, maintaining safety-stock reserves without waste, and feeding real-time utilisation insights back to Commercial so that marketing, medical affairs, and patient programs stay perfectly aligned with supply.

What you will be doing

• Own the 24-month rolling forecast in SAP APO and maintain 1-year and 3-year category / product demand outlooks that feed global capacity planning.
• Translate customer (CBS / Héma-Québec / hospital) forecasts into production plans for European plants; issue monthly production orders and confirm delivery slots.
• Align shipment schedules with customer monthly order cadence to meet service-level expectations while optimising freight cost and inventory cover.
• Sustain ≥ 90 % forecast accuracy and adjust within 48 hours of demand changes.

CBS KPI Program & Customer Alignment

• Achieve ≥ 98 % on every metric in the CBS contractual KPI scorecard (forecast accuracy, OTIF, documentation, exception management).
• Host bi-weekly consensus-forecast reviews with CBS planners and Octapharma HQ; close any data gaps within two working days.

End-to-End Cold-Chain Logistics

• Book and track GDP-qualified, temperature-monitored air freight lanes; maintain annual lane-risk assessments and contingency routes.
• Secure import permits, classify HTS codes, and ensure customs pre-clearance to minimise dwell time at YYZ / YUL.

2. Temperature Integrity & Excursion Management

• Monitor real-time data-loggers; investigate excursions within 24 hours and co-author disposition with QA.

3. 3PL Warehouse & Distribution Oversight

• Manage 3PL SLA—inventory accuracy, pick / pack turnaround, GDP audit readiness—and chair monthly QBRs.
• Plan outbound shipments in the unified workflow platform, ensuring system-to-system data integrity and ≥ 98 % OTIF to CBS depots, hospitals, and specialty pharmacies.

Inventory & Allocation Management

• Maintain in-country safety stock at or above board-approved reserve levels for every SKU; trigger replenishment proactively.
• Run weekly ATP (Available-to-Promise) checks and communicate gaps to Commercial, Medical Affairs, and HQ planners
• Own shelf-life surveillance and FIFO / FEFO rotation to deliver zero stock write-offs from product expiry across all Canadian inventories.
• Collect hospital- and province-level utilisation data for all Octapharma products; reconcile against CBS withdrawals and distributor sales.
• Deliver monthly insight reports to Commercial and Marketing, highlighting regional trends that inform promotional and medical-education plans.

Performance Management & Reporting

• Publish a consolidated dashboard covering : CBS KPI scorecard, shipment-receipt cycle-time, QA release timeliness, safety-stock adherence and utilisation vs. plan.
• Maintain accurate SAP master data and reconcile 3PL inventory with SAP and OctaBI.
• Maintain and present a dashboard covering CBS KPIs, shipment receipt cycle-time, QA-release timeliness, safety-stock adherence, and utilisation growth.
• Lead Lean Six Sigma / Kaizen events to cut lead-time, freight spend, and obsolescence while respecting GMP / GDP.

You will need :

• Bachelor’s degree in Supply Chain, Logistics, Engineering, or Life Sciences.
• 5+ years managing pharmaceutical / biologics cold-chain logistics, international air freight, and 3PL partnerships.
• Advanced user of SAP ECC / APO, OctaBI (or similar BI tool), and MS Office; working knowledge of unified workflow or TMS platforms.
• Strong grasp of GDP, GUI-0069, Health Canada import requirements, and electronic QMS interfaces for QA release.
• Lean Six Sigma Green Belt or equivalent continuous-improvement credential (asset).

Skills & Attributes

• Data-driven planner who seamlessly converts forecasts into executable production and shipping schedules.
• Cool-headed troubleshooter—customs holds, weather disruptions, and temperature alarms don’t rattle you.
• Persuasive communicator who can explain KPI performance and utilisation trends to executives and cross-functional teams.
• Passion for accuracy, accountability, and patient-first thinking.

What we offer

• Mentorship and a clear career path in a growing Canadian organisation.
• High autonomy to experiment with innovative cold-chain solutions.
• A collaborative, inclusive culture that rewards initiative and continuous improvement.

Octapharma is an equal-opportunity employer committed to diversity and inclusion

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Human Resources Services

Referrals increase your chances of interviewing at TROIS Collective by 2x

Get notified about new Supply Chain Operations Specialist jobs in Toronto, Ontario, Canada .

Receiver - Supply Chain Services - Regular Full-time 2025-13378 (2025-13378)

Scarborough, Ontario, Canada 17 hours ago

Toronto, Ontario, Canada CA$54.00-CA$57.00 14 hours ago

Sr. Analyst, Supply Planning - Replenishment, TH, Canada

Receiver - Supply Chain Services - Casual 2025-12438 (2025-12438)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search