Senior Specialist, Product Owner-R-244273

Mastercard; Golden Horseshoe; On-site; CAD 90,000 - 120,000; Full time

Job summary

Join a leading company as a Senior Specialist, Product Owner, where you will lead product development for the Ethoca Alerts product. You will collaborate with various teams to enhance product features and ensure successful delivery, while engaging with customers for feedback. This role requires strong analytical and leadership skills, along with a Bachelor's degree in a relevant field.

Qualifications

• Experience as a Product Owner or Business Analyst in an Agile environment.
• Proven track record in product development and management.

Responsibilities

• Own and deliver the tactical execution of the Ethoca Alerts product development.
• Manage all scrum ceremonies for your development team.
• Gather and validate requirements from stakeholders.

Skills

Problem-solving

Decision-making

Analytical skills

Communication

Leadership

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Economics

Bachelor’s Degree in Finance

Bachelor’s Degree in Computer Science

Job description

Senior Specialist, Product Owner-R-244273

Join to apply for the Senior Specialist, Product Owner-R-244273 role at Mastercard.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Role

• Motivated to drive transformational change in markets across the globe?
• Ready to deliver trusted, high-impact solutions for merchants and banks to improve their post-transaction experience?

As a Product Owner, you will be part of a team responsible for owning and delivering the tactical execution of the Ethoca Alerts product development. You will work closely with development teams to create features that evolve the product, taking a leadership role and coordinating requirements from Product Managers, customers, partners, and stakeholders.

• Gather and validate requirements, consulting with product management, development, customers, and other stakeholders.
• Own the product backlog, ensuring it is prioritized, cleaned, and refined.
• Manage all scrum ceremonies for your development team.
• Decide what to build, translating strategic plans into tactical execution.
• Plan releases aligned with corporate goals in collaboration with product management.
• Participate actively in Scrum activities, including UAT, clarifying requirements, and sharing business value.
• Coordinate with development, QA, security, operations, and data teams for delivery.
• Provide post-release education through demos, release notes, and documentation.
• Engage customers and end users for feedback on the product offering.

All About You

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or related field.
• Experience as a Product Owner, Business Analyst, or similar in an Agile environment.
• Strong problem-solving, decision-making, research, and analytical skills.
• Experience creating mockups, flowcharts, and process diagrams to capture requirements and facilitate discussions.
• Domain experience in payments and disputes is preferred.
• Proven track record in product development and management.
• Comfortable analyzing transaction flow data to enhance value propositions.
• Successful at achieving business targets and building relationships.
• Ability to translate business requirements into technical product strategies.
• Strong project management, organization, and leadership skills.
• Excellent communication, presentation, and interpersonal skills, with experience engaging senior stakeholders and customers.
• Ability to explain business context and customer use cases clearly.
• Clear and concise verbal and written communication.
• Ability to lead process improvements to accelerate development, lower costs, and improve quality.

Mastercard is an inclusive, merit-based employer that considers applicants without regard to gender, race, ethnicity, disability, veteran status, or other protected characteristics. We hire the most qualified candidates. For accommodations during the application or interview process, contact [emailprotected].

Corporate Security Responsibility

All activities involving Mastercard assets, information, and networks carry inherent risks. Employees must:

• Follow Mastercard’s security policies;
• Maintain confidentiality and integrity of accessed information;
• Report security violations or breaches;
• Complete mandatory security trainings.

R-244273

Seniority level: Associate

Employment type: Full-time

Job function: Product Management and Marketing

Industry: Financial Services, IT Services, and Internet Technology

Locations: Greater Toronto Area, Canada; Whitchurch-Stouffville, Ontario, Canada