Senior Specialist Directory Services

F. Hoffmann-La Roche Gruppe; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

At Roche, a leader in global healthcare, we seek a Senior Specialist in Directory Services. This role involves designing solutions and providing support in a collaborative multicultural environment, with a focus on Microsoft Active Directory and identity security. Join us to make a significant impact on healthcare access and innovation worldwide.

Qualifications

• 5-7 years of experience in a regulated industry.
• Experience with governance and administration of identity security cloud services.
• Proven interpersonal skills working with multicultural teams.

Responsibilities

• Design solutions and provide tier 2-3 operational support.
• Lead small to medium-sized technical teams as Solution Architect.
• Proactively monitor systems for performance and capacity management.

Skills

Powershell Scripting

Microsoft Active Directory

Lightweight Directory Services (LDAP)

Education

Bachelor's Degree in computer science, engineering or related discipline

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

And as the world evolves, so do we. For over 125 years, we have taken on some of the most complex challenges in healthcare.

In Roche Informatics we focus on delivering technology that evolves the practice of medicine and helps patients live longer, better lives.

You will be responsible for the Design of solutions and tier 2-3 operational support, performance, lifecycle management and continuous improvement of the underlying technologies. You will be part of multiple initiatives or projects with multiple specialists across multiple time zones in order to achieve the organizational objectives.

As a Senior Specialist Directory Services you would be part of a multicultural and global team protecting our information and assets from unauthorized access, security risks and cyber-attacks.

The Opportunity :

Lead (as Solution Architect) small to medium sized technical teams and contribute to the end to end design of infrastructure solutions producing and maintaining sufficient documentation.

Interact with senior internal and external partners on significant technical matters and contribute to determining success criteria and evaluation of promising solutions / technologies via Proofs of Concepts (PoC’s) and feasibility studies.

Providing 2nd and 3rd level support. Operationally manage and support and implement the Directory Services Infrastructure on premiseand in cloud Entra ID, its associated compliments and applications.

Proactively monitor systems and platforms for performance, availability and capacity management and ensure that the solution and component escalations are minimized.

Promptly responding to customer requests, resolve incidents and implement changes, ensuring a high level of customer engagement and satisfaction

Understanding, implementing and following relevant concepts of ITIL, GxP and Project Management. These include Request Management, Incident Management, Change Management, Problem Management, Document Management, Qualification and Validation and Project Management

Actively focusing on own self-development and creating actionable plans to improve

Provide 24x7 on-call support (approx 1 week per month). Flexibility regarding working hours

Occasional international travel is required

Who you are :

5-7 years of experience with a minimum Bachelor's Degree in computer science, engineering or related discipline; or recognition of prior working experience which is equivalent

Robust experience working in a major global organization, preferably in a regulated industry

Proven interpersonal skills to interact effectively with individuals in multiple countries and in varying cultures

Strong design and hands-on technical background. Solid experience on Microsoft Active Directory, Lightweight Directory Services (LDAP) and Entra ID with key focus on Governance and Administration of Identity Security Cloud Services and the synchronization of hybrid environments (Cloud / On-Premise).

Powershell Scripting skills will be required

Willingness to continually evolve, acquire and maintain the technical and soft skills appropriate to the requirements of this position

Relocation benefits are not available for this job posting.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

J-18808-Ljbffr

Create a job alert for this search

Service Specialist • Mississauga, Peel Region, Canada