Senior Specialist, Digital Communications

Sinai Health System; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Sinai Health System is seeking a Senior Specialist in Digital Communications to manage and deliver digital content that showcases their innovations in healthcare. This role requires an adept communicator with strong project management skills who can engage with diverse stakeholders and enhance Sinai Health's online presence. Join a dedicated team committed to promoting evidence-based information and patient-centered care.

Benefits

Health benefits

Employee assistance programs

Professional development opportunities

Qualifications

• 5+ years of experience in a complex, fast-paced organization.
• Experience in digital communication and project management.
• Ability to collaborate with diverse stakeholders.

Responsibilities

• Coordinate digital writing projects from conception to conclusion.
• Engage with subject matter experts to create audience-centric content.
• Monitor and produce project plans, schedules, and budgets.

Skills

Editing

Writing

Project Management

Search Engine Optimization

Time Management

Education

Degree in Communications or Journalism

Tools

Microsoft Office

Project Management Tools

SEO Applications

Accessibility Tools

Content Management Systems

Job description

Senior Specialist, Digital Communications - (13519)

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Job Type

Regular Full Time

1

Organizational Department

Sinai Health -> Mount Sinai Hospital -> Communications & Marketing

Employee Group

Non Union

Location

Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement

Travel required between campuses listed

Hours (subject to change)

M-F 37.5 hours per week

Salary Scale

Job Description

As an experienced project manager, writer and editor, you will coordinate digital writing projects from conception to conclusion. Crafting compelling narrative, you will help position Sinai Health as a global leader in breakthrough research, patient-centred programs and compassionate care across our web properties.

As Senior Specialist, you will play an integral role on the Corporate Communications team as a subject matter expert, relationship builder and coordinator of projects. You will work effectively across a diverse group of clinical and non-clinical stakeholders to support the strategic priorities of Sinai Health and its clinical programs. Join our team to help ensure consistency across our websites, while optimizing content for search and accessibility.

Is this you?
Highly adaptable and well-organized, you can take a writing project from implementation through to completion while engaging other stakeholders and multitasking along the way. When faced with a task, you can think critically to identify the problem your client or colleague is trying to solve and apply data and best practice to recommend solutions.

You are a dynamic writer with outstanding editorial instincts and a passion for translating complex topics into plain language. You seek a role where you can demonstrate your ability to write compelling, evidenced-based, audience-centric content, while delivering projects that meet the clients’ goals, budget and schedule.

You value a lot of diversity in your role and relish speaking with a broad-range of subject matter experts.

This role sits on the Corporate Communications team and reports to the Senior Manager, Digital Communications. With your caring nature combined with your collaborative spirit, you hold a sense of personal responsibility for the overall success of your projects and the team. You share credit and recognize people for their accomplishments.

About the Corporate Communications team
The Corporate Communications team builds, drives and sustains Sinai Health’s reputation through effective communication and engagement with our stakeholder groups.

In this role you will:

• Work in close partnership with the Senior Specialist, Digital Communications (developer) to ensure the Sinai Health websites deliver high-quality content, design and functionality to meet the needs of internal and external stakeholders.
• Be the first point of contact for digital communication writing projects to engage with subject matter experts to write evidenced-based, audience-centric and accessible digital content for Sinai Health
• Conduct audits, environmental scans and participate in requirement gathering discussions for large-scale writing projects
• Apply expertise on how to optimize content for search engines and write with accessibility in mind
• Monitor and produce project plans, schedules, budgets and weekly status reports to ensure projects stay on course
• Employ data, analytics and critical thinking to contribute to the process of continuous improvement of work

Job Requirements

Job Requirements:

Mandatory

• Successful completion of a degree/diploma from an accredited educational institution in a relevant discipline e.g., Communications, Journalism
• A minimum of 5 years recent and related experience working in a complex, fast-paced organization

Preferred

• Previous experience within the health-care sector
• Previous experience managing large, complex projects with multiple stakeholders

Skills and Knowledge

• Proven editing and writing skills with superior attention-to-detail and a high level of accountability
• Working knowledge of search engine optimization best practices
• Ability to build relationships with individuals across all levels of the organization and external stakeholders in a professional, diplomatic and confident manner
• Extremely organized with excellent project- and time-management skills, with the proven ability to manage competing demands
• Advanced practice of:
  • Microsoft Office programs (like Word and Excel)
  • Project management tools (like Asana)
  • Search engine optimization applications (like Mangools)
  • Accessibility tools (like Hemmingway Projects and Siteimprove)
  • Content management systems (such as Drupal and WordPress)

If this sounds like you and you feel ready to advance your career within Sinai Health, apply now and let us know why you would be a great addition to our team.

Open Date

6/12/2025

Posting Deadline

6/26/2025

All applications must be submitted by no later than 4:00pm of the posting deadline date.

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

Sinai Health is comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care. We deliver excellent care in hospital, community and home, focusing on the comprehensive needs of people. Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions and educates future clinical and scientific leaders. Clinical areas of specialization include rehabilitation and complex continuing care, surgery and oncology, urgent and critical care, and women’s and infants’ health. The Lunenfeld-Tanenbaum Research Institute ranks among the top ten biomedical research institutes in the world. Sinai Health is a full affiliate of the University of Toronto.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact 416-586-4800 ext. 7050, or email [e-mail] .