Senior Specialist, Defined Benefit Administration

Gallagher Benefit Services; Mississauga; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading company in benefits services seeks a Senior Specialist in DB Administration to enhance workplace environments. You will manage defined benefit plan administration while mentoring junior members, ensuring quality service delivery in a fast-paced, dynamic environment. Ideal candidates will hold relevant educational backgrounds and possess strong analytical and leadership skills.

Benefits

Flexible medical & dental coverage

Retirement savings with company match

Employee Stock Purchase Plan

Educational expense reimbursement

Qualifications

• Minimum 5 years of experience in defined benefit pension plan administration.
• Strong working knowledge of Excel functions used in data analysis.
• Proficient in MS Office applications.

Responsibilities

• Oversee day-to-day work and projects to ensure quality delivery.
• Manage client communication and produce complex reports.
• Act as a source of expertise and mentor junior team members.

Skills

Analytical Thinking

Problem Solving

Relationship Building

Project Management

Education

Post-secondary education in mathematics or actuarial science

Tools

Excel

MS Office

Job description

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Offering you the opportunity to perform your responsibilities within the parameters of our flexible work model, you will be exposed to excellent growth and development opportunities. As a Senior Specialist, DB Administration reporting to the team manager, you will perform a wide range of day-to-day and cyclical defined benefit plan administration services and provide ad hoc client support in our annuity administration business, while also supporting junior team members. In this exciting and dynamic role, you will have the opportunity to manage projects and use your superior analytical thinking and problem-solving skills. If you enjoy working in a fast-paced environment with multiple priorities, this position is for you

How you'll make an impact

• Oversee and contribute to day-to-day work and projects to ensure timely and accurate delivery
• Consistently deliver accurate, complete, and superior quality work
• Oversee processes within a specified functional area
• Back up and support other team members as required
• Perform quality review of work prepared by other team members
• Participate and assist in/with client meetings
• Communicate with client on regular basis
• Understand the client’s perspective and priorities
• Produce complex and/or ad hoc reports
• Act as a source of expertise to others
• Work collaboratively and productively to monitor, troubleshoot and resolve issues as they arise
• Act as a role model for junior team members regarding service delivery and professional behaviour
• Arrange and conduct information-sharing sessions with team, coaching team members to enhance their knowledge
• Ensure all administration documents are up-to-date and meet quality standards
• Understand and support the interrelationship of data, systems, member and client experience
• Handle member and client inquiries and/or respond to escalations
• Create networks outside of one’s own functional area
• Troubleshoot application and data issues
• Review specifications, test plans, and perform system user acceptance testing as required
• Work with business partners to apply appropriate solutions to complex issues

About you

• Bilingual English / French is an asset
• Post-secondary education and related courses in mathematics (actuarial science/mathematics) and/or related work experience
• Successful completion of Society of Actuaries’ exams (ASA designation is an asset)
• PPAC or CEBS designation is an asset
• Minimum of 5 years of experience in defined benefit pension plan administration
• Strong working knowledge of Excel functions used in data analysis
• Proficient in other MS Office applications and essential computer functions
• Strong critical thinking, creativity, and problem solving skills
• Strong working knowledge of defined benefit pension plan administration, policy and applicable multi-provincial and federal government legislation.
• Ability to deliver on time and with quality in a fast-paced environment with multiple priorities
• Leadership and team-building skills
• Proven relationship-building skills
• Excellent organizational skills, initiative, and ability to work independently
• Proven project management skills and ability to handle and manage multiple tasks simultaneously
• Ability to act professionally and demonstrate leadership in all interactions
• Demonstrated ability to communicate effectively
• Client satisfaction focus and team-oriented work style
• Ability to remain poised, patient, empathetic, tactful and composed while communicating with client staff, plan participants, and coworkers
• Strong oral and written communication skills, with the ability to communicate accurately yet concisely
• High ethical standards
• Strong mentoring and training skills
• Enjoy working in a fast-paced environment

#LI-JP1

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.