Senior Specialist, Clinical Application

Ontario Health; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading health organization in Ontario is seeking a Senior Specialist in Clinical Application to manage the implementation and evaluation of the Organ Allocation Information System. The role involves coordinating clinical requirements, aligning workflows, and developing educational materials. Candidates should have a Bachelor's degree in a health discipline and a minimum of five years of relevant experience. The position offers a hybrid working model and comprehensive benefits.

Benefits

Fully paid medical, dental, and vision coverage

Health care spending or wellness spending account

Premium defined benefit pension plan

Three personal days and two float days annually

Three weeks’ vacation to start

Career development opportunities

Collaborative, values-based team culture

Wellness program

Qualifications

• Minimum five years of recent experience in organ donation/transplantation.
• Experience in educational material development and delivery.

Responsibilities

• Manage clinical implementation and evaluation of the Organ Allocation Information System.
• Gather and confirm business requirements and workflows from end users.
• Lead testing, UAT, and change management processes.

Skills

Leadership

Communication

Analytical Skills

Organizational Skills

Education

Bachelor’s degree in a health discipline

Tools

Word

Excel

Diagramming software

Presentation software

Job description

Senior Specialist, Clinical Application

Senior Specialist, Clinical Application

Apply locations Toronto, ON
time type Full time
posted on Posted Yesterday
time left to apply End Date: May 20, 2025 (6 days left to apply)
job requisition id R108909

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences, and value. Our five values are: integrity, inspiration, tenacity, humility, and care.

What Ontario Health offers:

• Fully paid medical, dental, and vision coverage from your first day
• A health care spending or wellness spending account
• A premium defined benefit pension plan
• Three personal days and two float days annually
• Three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
• Career development opportunities
• A collaborative, values-based team culture
• A wellness program
• A hybrid working model
• Participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Specialist, Clinical Application, manages the clinical implementation and ongoing evaluation of the Organ Allocation Information System (OAIS) to meet the needs of TGLN and external users. Responsibilities include coordinating clinical requirements/enhancements, aligning workflows, coordinating UAT, developing education on OAIS use, and resolving clinical concerns.

There are 2 positions available: 1 permanent full-time and 1 full-time contract.

Here is what you will be doing:

• Serve as SME and initial contact for TGLN PRC-Organ and Transplant staff, external transplant program staff, and lab personnel (end-users of OAIS)
• Gather, review, and confirm business requirements and workflows from end users for functionality, data, reports, metadata, training, service levels, data quality, system performance, and data sources
• Develop recommendations for system design, including user interface for patient registration, organ allocation, and outcomes
• Understand stakeholder challenges and propose solutions to meet business needs
• Use research and evidence-based practices to recommend best practices, streamline workflows, and optimize system performance within OAIS capabilities
• Identify and develop process and system improvements for efficiency and customer satisfaction
• Prepare business documentation adhering to deadlines, including Business Requirements, Functional and UI Specifications, and process flows
• Act as liaison with OAIS vendor for issue resolution and system enhancements
• Manage stakeholder relationships through feedback, updates, and collaboration with IT vendors
• Lead testing, UAT, and change management processes
• Work with end users to ensure requirements are met and changes are effective
• Define and manage clinical change requests and coordinate with IT teams
• Develop metrics for quality monitoring and improvements
• Maintain documentation of workflows and system updates
• Provide status updates to leadership
• Participate in stakeholder forums and steering committees
• Develop training materials and support continuous improvement

Here is what you will need to be successful:

Education and Experience

• Bachelor’s degree in a health discipline (e.g., BScN, Health Informatics, Healthcare Administration)
• Minimum five (5) years of recent experience in organ donation/transplantation or equivalent experience and education

Knowledge and Skills

• Experience in educational material development and delivery
• Leadership in educational initiatives
• Experience working with IT project teams and clinical leadership
• Change management experience, including process documentation and communication
• Experience with project teams defining requirements, workflows, and testing
• Proficiency in documentation, metrics development, and system change implementation
• Strong communication, interpersonal, and analytical skills
• Organized, detail-oriented, adaptable
• Interest in health information systems design
• Computer skills including Word, Excel, diagramming, presentation software
• Knowledge of TOTAL and iTransplant preferred
• Excellent written, oral, and presentation skills

#LI-hybrid

#LI-JP1

Location: Ontario (currently hybrid; subject to change)

Employment Type: Permanent Full time

Contract Length: N/A

Salary Band: Band 5

External Application Deadline: May 19, 2025

All applicants must be residents of Ontario.

Ontario Health encourages applications from diverse communities and provides accommodations for applicants with disabilities.

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Ontario Health ensures high-quality healthcare for Ontarians, integrating various organizations to improve the health system and patient care.