Senior Solutions Engineer

Jobber; San Juan de Terranova; Hybrid; CAD 120,000 - 150,000; Full time

Job summary

Jobber in Canada is seeking a Senior Solutions Engineer to expand our integration marketplace, coordinating with Partnerships, Platform Experience Engineering, and Business Development to ship valuable APIs.

You will work with external development teams, design scalable API solutions (REST and GraphQL), and mentor teammates while aligning product strategy with customer needs.

Qualifications

• Experience with API technologies including REST and GraphQL.
• Proven leadership with complex, high‑impact projects.
• Strong mentoring and coaching skills.
• Excellent collaboration and communication abilities.

Responsibilities

• Collaborate with Partnerships, Platform Experience Engineering, and Business Development to design integrations.
• Develop and implement integration strategies for the marketplace.
• Design and optimize API solutions (REST and GraphQL) for external partners.
• Bridge technical and non‑technical stakeholders and oversee project goals.
• Provide guidance and mentorship to team members on best practices.

Skills

API technologies

Leadership

Mentorship

Communication

Problem solving

Tools

React

React Native

TypeScript

GraphQL

Ruby on Rails

AWS

Job description

• We’re looking for a Senior Solutions Engineer to be part of our Product Engineering & Partnerships ecosystem
• Our Senior Solutions Engineer will join a rapidly growing group integral to Jobber’s core strategy
• This team plays a key role in expanding our software solutions to meet all our Service Providers needs
• Our app marketplace is growing with interest from a variety of external partners of all stripes
• You will work closely with our Partnerships group, specifically our Platform Experience Engineering team and our Business Development group
• You’ll also work with external development teams of all shapes and sizes
• All of these groups work hand in hand to get valuable integrations shipped and added to Jobber’s marketplace
• At Jobber we never stop growing and learning, and you shouldn’t either
• Through continuous 1:1’s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set
• Reporting to the Senior Manager, Software Engineering, as a Senior Solutions Engineer you will leverage your expertise in application marketplaces and APIs to drive the success of our integration initiatives
• You will work closely with both technical and non-technical teams, as well as leadership, to create impactful solutions to help our customers and their small businesses be successful
• You will collaborate with the partnerships team and external partner groups to deeply understand their technical operational needs and translate those conversations into actionable engineering plans
• You will work closely with cross-functional teams of engineers, designers, marketers, sales and leadership to bring these products to life and accelerate partner growth
• We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft. At Jobber we never stop growing and learning, and you shouldn’t either
• Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set
• Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs
• Develop and implement integration strategies that enhance our application marketplace offerings
• Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL)
• Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals
• Provide technical support and guidance to partners throughout the integration process
• Identify opportunities for innovation and process improvement within the integration landscape
• Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs
• Partner with Product and Design teams to shape and define the strategic product roadmap
• Actively participate in code reviews and testing processes to ensure code quality and maintainability
• Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency
• Participate in discussions to drive consensus on optimal solutions for complex customer problems
• Research, promote, and implement industry best practices within your team’s domain, staying at the forefront of technological advancements
• Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders
• Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development

• Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments
• Strong knowledge of API technologies, including REST and GraphQL
• Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack
• Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching
• Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving
• Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance
• Previous experience in a solutions engineering or similar role
• Proven leadership experience championing complex, high-impact projects and serving as core contributor
• Proven experience in application marketplace development and management
• Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends
• Collaborative problem solving skills coupled with the ability to think on your feet
• Strong communication skills
• Exposure or experience in a tech leadership role
• Experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS