Senior Solution Architect - ServiceNow

Cognizant; Toronto; Remote; CAD 100,000 - 130,000; Full time

Job summary

A multinational technology company is seeking a Senior Solution Architect to provide mentorship and lead development teams. The ideal candidate will have over 4 years of experience with the ServiceNow platform and relevant certifications. This remote-friendly position offers a chance to support clients by delivering effective technical solutions while maintaining a healthy work-life balance.

Benefits

Flexible working arrangements

Wellbeing programs

Qualifications

• 4+ years working experience on the ServiceNow platform.
• Experience in multiple product lines outside of ITSM.
• 5 years in consulting, service management, and software development.

Responsibilities

• Lead and mentor other developers to ensure technical quality.
• Deliver technical solutions and assist clients.
• Build teams capable of completing tasks.

Skills

Leadership

ServiceNow Expertise

Technical Mentorship

Problem Solving

Collaboration

Education

Degree in Computer Science or IT

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist

Tools

ServiceNow

ITIL v3

Job description

The Senior Solution Architect provides mentorship and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. A Senior Solution Architect has a high-level of understanding in scripting and app development, including familiarity with Web services, APIs, and mobile application design.

• Lead and mentor other developers (business, information, application, software, technology) to ensure the highest standard of technical quality.
• Fulfills technical designing, crafting, documenting, and communicating the integration approach of all the components of the architecture.
• Research and analyze capabilities and propose solution alternatives that address specific business needs and product / service strategies across Business Lines.
• Educate clients and collaborate for the right technical solutions.
• Deliver a positive and helpful experience to clients in every interaction.
• Assist in the prioritization and understanding of new opportunities, designing tools and techniques to deliver efficiently.
• Ensure each artifact produced, each configured technical component, and all personal interactions are of the highest quality.
• Act as the final delivery point for technical decision-making within a program.

What you'll do :

• Build teams that can complete tasks.
• Offer technical mentoring and mentorship to other developers / architects.
• Define domain-specific evaluation processes for hiring that fit market needs.
• Interview to screen and identify the best candidates.
• Perform periodic evaluation of team capabilities.
• Define emerging skills that the team needs and identify training needs.
• Align resource requirements based on demand projections.
• Record resource training and development plans in partnership with HR.

What you bring to the role

• A degree in computer science, Computer Engineering, or Information Technology is beneficial, or equivalent experience with significant related IT and leadership experience.
• 4+ years working on the ServiceNow platform.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM).
• Experience in two additional product lines outside of ITSM: ITOM, SPM, CSM, SecOps, Agent Intelligence, or other predictive models.
• Knowledge of ITIL v3 required.
• 5 years of general consulting, service management, and software development experience.
• 4+ years of multiple platform configuration.
• 2+ years of senior technical experience.

Working arrangements

For remote roles

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Ontario and/or Nova Scotia, where our hubs are located. Regardless of your working arrangement, we support a healthy work-life balance through our various wellbeing programs.

About the company

Cognizant is a multinational technology company that provides business consulting, information technology, and outsourcing services.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We provide reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

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