Senior Software Engineer - L3 Segment Audiences team

Twilio; Canada; Remote; CAD 125,000 - 150,000; Full time

Job summary

A leading communications company is looking for a Senior Software Engineer to join their Segment Audiences team. This remote role will involve enhancing user interfaces and APIs, improving audience management capabilities, and collaborating closely with design and product teams. The ideal candidate will address feature development while ensuring system stability and performance. Join a culture that empowers innovation and personal growth.

Responsibilities

• Building, maintaining, and improving user interfaces and APIs for audience-building capabilities.
• Collaborating with design, product management, and engineers to enhance user experiences.
• Evaluating trade-offs between feature velocity, system stability, and architectural decisions.

Job description

Overview

Remote - US

Twilio is shaping the future of communications with a remote-first culture. We empower developers and businesses to craft personalized customer experiences from home. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Senior Software Engineer within the Segment Audiences team. This role will be part of the Twilio Engage Audiences team, building, maintaining, and improving the user interfaces and APIs that power Segment’s audience-building capabilities. Our team enables customers to create rich, real-time and warehouse-sourced audiences that drive personalized engagement across channels and tools.

We aim to delight users with intuitive workflows, fast performance, and reliable in-app experiences. We’re looking for a Senior Software Engineer to evolve the next generation of our audience management platform. This role involves scaling a complex front-end architecture while delivering new, user-friendly features, and requires close collaboration with design and research to iterate quickly and thoughtfully.

You will work with design, product management, and other engineers to identify areas for improvement, maintain a high bar for reliability and usability, and refine the end-to-end experience of audience creation and activation. You’ll evaluate trade-offs between feature velocity, system stability, and technical debt, and help drive architectural decisions for long-term sustainability and performance.