Senior Software Engineer – IBM Sterling File Gateway (SFG)

Net2Source (N2S); Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

Net2Source (N2S) seeks a Senior Software Engineer with deep expertise in IBM Sterling File Gateway (SFG), Global Mailbox, and Connect:Direct to support enterprise file transfer platforms enabling payments, onboarding, and secure data exchange across the bank's global ecosystem.

The successful candidate will design, develop, and sustain secure managed file transfer solutions while ensuring high availability, resiliency, and operational excellence.

Qualifications

• Extensive hands-on experience with IBM Sterling SFG, Global Mailbox and Connect:Direct.
• Strong knowledge of SSL/TLS, encryption and secure key management.
• Experience working in Agile delivery environments.

Responsibilities

• Design, develop, and support solutions using IBM Sterling File Gateway (SFG), Global Mailbox, and IBM Connect: Direct.
• Configure and maintain SFG routing rules, code lists, business processes, partner profiles, and file transfer workflows.
• Support secure file exchanges for banking services and partner onboarding, including certificates and connectivity testing.
• Troubleshoot production issues related to file transfers, routing failures, and partner connectivity.
• Perform maintenance activities, upgrades, patching, and health checks.
• Monitor platform performance and availability using IBM Control Center and monitoring tools.
• Collaborate with business, operations, infrastructure, security, and application teams to deliver reliable solutions.
• Mentor junior engineers and contribute technical leadership across Sterling initiatives.

Tools

IBM Sterling File Gateway (SFG)

Global Mailbox

IBM Connect:Direct

IBM Control Center

Code Lists

Business Processes Partner Management SFTP

AS2

MQ

HTTP/S Connect:Direct

Job description

Role: Senior Software Engineer – IBM Sterling File Gateway (SFG)

Location: Scarborough, Ontario, Canada, (Hybrid)

Job Description:

We are seeking a Senior Software Engineer with strong expertise in IBM Sterling File Gateway (SFG), Global Mailbox, and Connect: Direct to support critical enterprise file transfer platforms that enable payment processing, client onboarding, and secure data exchange across the bank's global ecosystem.

The successful candidate will be responsible for designing, developing, supporting, and enhancing secure managed file transfer solutions while ensuring high availability, resiliency, and operational excellence.

Key Responsibilities

• Design, develop, and support solutions using IBM Sterling File Gateway (SFG), Global Mailbox, and IBM Connect: Direct.
• Configure and maintain SFG routing rules, code lists, business processes, partner profiles, and file transfer workflows.
• Support secure file exchanges for ACH, EFT, wire payments, treasury, cash management, and other banking services.
• Onboard internal and external partners, including setup of certificates, encryption keys, communication protocols, and connectivity testing.
• Troubleshoot and resolve production issues related to file transfers, duplicate processing, routing failures, and partner connectivity.
• Perform application maintenance activities, upgrades, patching, and environment health checks.
• Monitor platform performance and availability using IBM Control Center and enterprise monitoring tools.
• Implement and maintain file encryption, decryption, and secure transmission standards.
• Collaborate with business, operations, infrastructure, security, and application teams to deliver secure and reliable solutions.
• Participate in production support, incident management, root cause analysis, and recovery activities.
• Create and maintain technical documentation, support procedures, and operational runbooks.
• Mentor junior engineers and provide technical leadership across Sterling platform initiatives.

Required Qualifications

4+ years of hands-on experience with: IBM Sterling File Gateway (SFG) ,IBM Global Mailbox ,IBM Connect:Direct ,IBM Control Center SFG Routing Rules ,Code Lists ,Business Processes Partner Management SFTP ,AS2 ,MQ ,HTTP/S Connect:Direct ,Experience with partner onboarding and certificate management.

Strong knowledge of:SSL/TLS ,PGP Encryption ,Secure Key Management ,Secure File Transmission Excellent analytical, problem-solving, and communication skills.

Experience working in Agile delivery environments.

Preferred Qualifications

• Experience supporting payment platforms, ACH, EFT, wire payments, or treasury management solutions.
• Knowledge of banking and financial services integrations.
• Experience with IBM Sterling Secure Proxy.
• Experience with cloud platforms such as Azure or AWS.
• Understanding of DevOps practices, CI/CD pipelines, and infrastructure automation.
• Experience supporting highly available and disaster recovery-enabled Sterling environments.
• Knowledge of ISO 20022 and payment messaging standards.