Senior Software Engineer - Alloy and OpenTelemetry Collector - Canada

Grafana Labs; Canada; Remote; CAD 153,000 - 185,000; Full time

Job summary

Grafana Labs is seeking a Senior Software Engineer for its Alloy team, focusing on observability within a remote-first work culture. In this role, you'll work on enhancing the open-source OpenTelemetry Collector while engaging with the community and providing excellent customer support. Applicable candidates should possess strong experience with observability tools and excellent communication skills, as well as the ability to thrive in a collaborative, remote environment.

Benefits

Equity

Bonus

30 days annual leave

In-person onboarding

Qualifications

• Experience with observability tools like OpenTelemetry or Prometheus.
• Strong written and verbal communication skills.
• Experience in production infrastructure management.

Responsibilities

• Collaborate with the Alloy team to deliver new functionality.
• Support customers by setting up observability pipelines.
• Engage actively with the OpenTelemetry community.

Skills

OpenTelemetry

Prometheus

Observability

Documentation

Customer Engagement

Communication Skills

Education

Relevant open source experience

Good understanding of production environments

Job description

Senior Software Engineer - Alloy and OpenTelemetry Collector - Canada

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack , both featuring scalable metrics (Grafana Mimir ), logs (Grafana Loki ), and traces (Grafana Tempo ).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote position for candidates in Canada. Residents of Quebec are not eligible.

Senior Software Engineer - Alloy and OpenTelemetry Collector

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

Grafana Alloy is an open source OpenTelemetry Collector distribution with built-in Prometheus pipelines and support for metrics, logs, traces, and profiles. The Alloy team collaborates with the upstream OpenTelemetry collector community on components we include in our distribution. We also cover use cases that are out-of-scope for OpenTelemetry, like integration of Prometheus exporters.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What will you be doing?

• Working with the Alloy team to deliver new functionality.
• Contributing to and reviewing design documents for upcoming features.
• Being an active member of the OpenTelemetry collector community. Alloy shares a lot of components with the OpenTelemetry collector project.
• Being familiar with the Prometheus ecosystem and making sure that Alloy integrates well with Prometheus components.
• Supporting customers and prospects with setting up their observability pipelines.
• Working with other teams within Grafana to make sure Alloy works well with the solutions they are building.
• Participating in on-call rotations for our deployments.

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

What are we looking for in you?

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in OpenTelemetry or Prometheus.
• You are willing to become an active member of the OpenTelemetry community.
• You have a good understanding of production environments. Ideally you have been responsible for operating production infrastructure and services, and organizing on-call.

In Canada the Base compensation range for this role is $ 153,729 CAD - $184,475 CAD . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here .

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Remote-First, Global Culture – Work from anywhere with collaboration at the heart of everything we do.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Create a Job Alert

Interested in building your career at Grafana Labs? Get future opportunities sent straight to your email.

Apply for this job

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile *

Share a link to your LI profile.

Current company (if applicable)

Are you based in the US or Canada? * Select...

Are you currently eligible to work in your country of residence? * Select...

Do you now or in the future require visa sponsorship to continue working in your country of residence? * Select...

Were you referred to this role by a Grafanista? If so, let us know their name!

Anything else you'd like to share with our hiring team?

Are you based in Quebec? * Select...

Equal Opportunity Employment Information

At Grafana Labs, we strive to ensure we grow in a way that represents the world in which we live. To help us learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey. Providing this information is optional. It will not be used in the hiring process, and has no effect on your opportunity for employment.

By voluntarily providing information and submitting your application, you explicitly consent to the collection of race, ethnicity, gender identity, and disability information and use of this information as described above.

What gender identity do you most closely identify with? * Select...

Race * Select...

Are you a person of transgender experience? * Select...