Senior Software Developer (Siebel CRM)

Symbiotic Group; Toronto; On-site; CAD 120,000 - 170,000; Full time

Job summary

Symbiotic Digital in Toronto is seeking a Senior Software Developer with deep Siebel CRM expertise to lead the design, development, integration, and maintenance of enterprise CRM applications. You will translate specifications into working code and provide technical leadership across the SDLC.

The role focuses on Siebel Public Sector solutions, Open UI customization, and API integrations, with responsibilities spanning design, development, testing, and documentation.

Qualifications

• 10+ years of experience configuring Siebel Public Sector solutions.
• Experience with Siebel EAI, web services, data transformation, and integration.
• 5+ years of experience developing SOAP services.
• 5+ years of experience developing REST service integrations.
• 5+ years of experience customizing Siebel Open UI and PM/PR scripting.
• 5+ years of experience developing Siebel Smart Scripts and Task-Based UI.

Responsibilities

• Translate technical system specifications into working, tested CRM applications.
• Develop detailed programming specifications and write or generate code.
• Compile data-driven programs and conduct unit testing.
• Maintain applications and troubleshoot technical issues.
• Collaborate with IT professionals throughout the SDLC.
• Design, develop, implement, maintain, test, debug, and document applications.

Skills

Siebel CRM

REST APIs

SOAP Web Services

Open UI

SSO integration

SDLC leadership

Unit testing

Tomcat

Tools

Siebel e-Services

BI Publisher

Tomcat

EIM

IP 20.x

Job description

Central Toronto (Moore Park / Summerhill East), Canada | Posted on 11/03/2026

• City Central Toronto (Moore Park / Summerhill East)
• Country Canada

Job Description

Position: Senior Software Developer (Siebel CRM)

Location: Toronto, ON

Job ID#: RQ11569

Duration: 4 Months

Role Overview

We are seeking an experienced Senior Software Developer withdeep expertise in Siebel CRM solutions to support the design, development,integration, implementation, and maintenance of complex enterpriseapplications. The successful candidate will be responsible for translatingtechnical specifications into working, tested CRM applications and providingtechnical leadership throughout the Software Development Life Cycle (SDLC).

Key Responsibilities

General Responsibilities and Skills

• Translatetechnical system specifications into working, tested CRM applications.
  
• Developdetailed programming specifications and write or generate code.
  
• Compiledata-driven programs and conduct unit testing.
  
• Maintainapplications and troubleshoot technical issues.
  
• Collaboratewith IT professionals throughout the SDLC.
  
• Design,develop, implement, maintain, test, debug, and document applications.
  
• Workwith object-oriented and third-generation development tools.
  
• Applymodern application design patterns, deployment practices, andtroubleshooting techniques.
  
• Workwith relational and hierarchical database technologies.
  
• Utilizeinformation retrieval packages and query languages.
  
• Supportcommunication protocols and application integrations.
  
• Participatein design walkthrough sessions with project stakeholders.
  
• Providepost-implementation support and resolve technical issues.
  
• Developand maintain user and system documentation.
  
• Ensurecompliance with Accessibility for Ontarians with Disabilities Act (AODA)standards and related accessibility requirements.
  
• Design,configure, deploy, and maintain inbound and outbound RESTful APIs usingSiebel Application Interface (AI) and Tomcat.
  

Software Development Experience

• Configureand develop complex Siebel Public Sector solutions.
  
• Integratesolutions using Siebel e-Services, Siebel Remote, Siebel EAI, EIM,SmartScript, Web Services, and BI Publisher.
  
• Designand implement integrations with Single Sign-On (SSO) solutions.
  
• DevelopSOAP and REST-based web services.
  
• CustomizeSiebel Open UI and PM/PR scripting.
  
• DevelopSiebel Smart Scripts and Task-Based UI solutions.
  
• Buildand maintain unit testing scripts.
  
• Configuremulti-organization data structures and visibility models.
  
• Configurepicklists and lists of values (LOVs) supporting multiple organizations andlanguages.
  
• Workwithin Siebel IP 20.x environments.
  

Qualifications

Software Development Experience

• 10+years of experience solutioning and configuring complex Siebel PublicSector solutions.
  
• 10+years of experience integrating with Single Sign-On solutions.
  
• 5+years of experience developing SOAP web services.
  
• 5+years of experience developing REST service integrations.
  
• 5+years of experience customizing Siebel Open UI and PM/PR scripting.
  
• 5+years of experience developing Siebel Smart Scripts and Task-Based UI.
  
• 10+years of experience developing unit testing scripts.
  
• 10+years of experience designing and configuring multi-organization datastructures.
  
• 10+years of experience configuring LOVs for multilingual andmulti-organization environments.
  
• 2+years of experience with Siebel IP 20.x.
  

Technical Skills

• 10+years of hands-on experience with Siebel Public Sector 8.x.
  
• 10+years of experience with Siebel EAI, web services, data transformation,and integration.
  
• 10+years of experience with Siebel data modelling and EIM.
  
• 5+years of experience with Siebel Open UI and PM/PR scripting.
  
• 5+years of experience planning ETL migrations from legacy platforms toSiebel solutions using EIM and custom data loaders.
  

Installation, Design, Configuration, Integration andTroubleshooting

• 10+years of experience installing, designing, and configuring complex SiebelPublic Sector environments.
  
• 10+years of experience troubleshooting large and complex Siebel environmentswith multiple integrations and SSO implementations.
  
• 10+years of experience integrating Siebel solutions with GIS platforms,address validation services, SaaS applications, and middleware platforms.
  
• 10+years of experience applying development best practices and standardswithin Siebel repositories.
  
• 6+years of experience designing, developing, scaling, versioning, andmaintaining REST APIs.
  
• 5+years of experience with AODA, WCAG, and assistive technologies.
  
• Experiencewith Workspace and parallel development methodologies.
  
• Experienceevaluating and documenting Siebel upgrade paths.
  

Methodologies, Documentation and Soft Skills

• Experiencewith Oracle development methodologies, tools, and resources.
  
• Experiencedocumenting technical blueprints, build books, procedure manuals, andprocesses.
  
• Abilityto research and recommend development tools and techniques.
  
• Experiencedocumenting performance measures and environment configurations.
  
• Experienceworking within Agile delivery teams.
  
• Stronganalytical, problem-solving, and decision-making abilities.
  
• Strongcollaboration and relationship-building skills.
  
• Provenability to meet deadlines and work effectively within a team environment.
  
• Excellentverbal and written communication skills.
  
• Abilityto present technical designs and solutions to business stakeholders.
  

Must-Have Requirements

• 10+years of proven experience designing and developing large, complex SiebelCRM solutions.
  
• 10+years of experience evaluating existing systems and recommendingenhancements or replacements.
  
• Abilityto gather business requirements and align solutions with enterprisetechnology standards.
  
• Abilityto contribute to short-term and long-term CRM service developmentstrategies.
  
• Stronganalytical, communication, negotiation, and teamwork skills.
  

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need thatsolve problems and get things done. See what the top 2% in their field can dofor you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways, we provide:

• DigitalExperts: IT Consulting expertise. Bright Minds That Produce Proven Results
• Recruitment:Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digitalprovides a business system that enable us to provide the Expert Technical staffneeded to solve challenging business and IT problems. IT leaders in the mostreputable organizations in Canada have relied on Symbiotic Digital to help themstaff difficult assignments with proven Experts uniquely evaluated by ourproven QMS- Quality Management System Staff Development Model. We are a 100%Indigenous owned company.