Senior Social Media Operations Coordinator

Tag; Canada; On-site; CAD 55,000 - 75,000; Full time

Job summary

Tag is seeking a Senior Social Media Coordinator to support day-to-day operations of a large, multi-vertical social program. You will organize assets, support publishing workflows, route approvals, and escalate community interactions to enable Social Media Managers and Content Leads to focus on strategy and engagement.

The role is ideal for someone who thrives on organization, process, and momentum, and who will act as the connective tissue between account teams, project managers, and social

Qualifications

• Experience supporting day-to-day operations of a large social program.
• Ability to organize assets, routing approvals, and publishing workflows.
• Strong written and verbal communication across brands.
• Familiarity with social listening and measurement tools.

Responsibilities

• Support publishing workflows across all social channels by managing schedules, asset readiness, and approval routing.
• Assist Social Media Managers with content trafficking, including uploading assets, tagging, and scheduling in social publishing tools (e.g., Sprinklr).
• Maintain editorial calendar hygiene, ensuring timelines, assets, and metadata are accurate and up to date.
• Coordinate with Project Managers and Account Managers to track deliverables and ensure content stays on schedule.
• Monitor inboxes, DMs, and community touchpoints to identify posts or messages that require escalation to SMMs or Leads.
• Help organize creative assets, briefs, feedback, and documentation across shared systems.
• Support reporting workflows by pulling screenshots, links, and basic data for monthly and quarterly recaps.
• Assist with reactive moments by quickly routing assets, approvals, or publishing support as needed.
• Flag risks, delays, or missing information early to prevent bottlenecks.

Skills

Social media platforms

Social media tools

Content coordination

Communication skills

Strategic mindset

Tools

Sprout Social

Brandwatch

Sprinklr

Hootsuite

Sysomos

Job description

Tag is seeking a Senior Social Media Coordinator to support day-to-day operations of a large, multi-vertical social program. You will organize assets, support publishing workflows, route approvals, and escalate community interactions to enable Social Media Managers and Content Leads to focus on strategy and engagement.

The role is ideal for someone who thrives on organization, process, and momentum, and who will act as the connective tissue between account teams, project managers, and social